They have one sales person down there who thinks too much of himself. He enjoys pulling fast ones on decent businesses just out of his mean spirit. I enjoy pranks more so than anyone else. What I do not appreciate is ordering parts and returning parts for no good reason. I don't appreciate racial slurs while on the phone trying to get my business handled. I don't appreciate wasting important time on this sales person's inane behavior. There are a lot of yards just up north in the Midwest that think Fayard could do better. Be better. Several yards up our way that are just tire of the phone calls. Maybe as they move down the road, they will figure out better practices.

This was the worst service I have ever received. I purchase a motor and it wasn’t like the one I originally had so, i brought it back to get the same as I had and the owner told me it will work, I just have to change somethings around on the motor like the timing cover and some other things. I would never purchase anything from this place. And then the owner gonna lie about the price he told me for the motor. Ne careful where you purchase things and get what they tell you in writing

My name is Lionel McCoy ,while in search of a rare rim I stumbled upon Fayard junk yard . On a wing and a prayer I inquired about there inventory . To my amazement I was told that they in deed had the rims in stock immediately. I was puzzled how prompt his response was.to my question. I am still a hesitant most places had put me on hold for 10 -15 minutes and returned simply to say "Nope try anotherplace", The staff went above ,they took time to text me a picture of the rim. 100% match. Instead of calling junkyards in Kenner, New Orleans and surrounding areas waisting my time this will be my first call from here on out. Satisfied customer.

<- If I could give NEGATIVE STARS, I would! (This is a post I placed on another site. I wanted to share it here as well.) Fayard Auto Parts does nothing except cheat people out of their hard-earned money. My husband called for a price & then called again a few days later for the same item and received a different price. When we went there to pay the required half the cost of the item they informed us that we had to pay shipping. Fine, but why didn't they say that when they give the price quote over the phone? When the part came in & we went to go pick it up & pay the remainder of what we owed, they charged us a higher shipping price than what they had said it would be. So then, we had 2 choices...we could either have paid them the extra amount that they were stealing from us for shipping or we could have said never mind, we didn't want it, but then we would have lost our money because they don't give refunds. Letting them steal our money by charging us more or letting them steal our money because they don't give refunds is unacceptable! We will NEVER do business with them again nor will I allow anyone we know to do business with them. They're scammers and cheaters!!!.I have never written a review before but then no one has ever cheated me the way Fayard did.

I was in search of a discontinued part and didn’t know where else to look. I called them and they were able to locate it within the hour! Super friendly staff and they really know what they are talking about. They were about to close when they called but stayed open a little longer for me to be able to order my part! No other place would do that! Fayard’s is definitely my go to part place from now on.

I went everywhere looking for a Driveshaft for my 18' Toyota Tundra. Even going to the Dealership wasn't what my pocket book was looking for. Someone told me about this Fayard Automotive Parts House and I gave them a try. Wow, was I ever grateful for making that call. Do not hesitate in calling this place, they will certainly save you time and money. I've used them time and time again. I now have them up on direct dial. They've come through everytime for me and my family. Give them a try and you'll be glad you did. Chris

First he told me one price then when I went to go pick up the parts he added almost $100 more and they broke my screws trying to take them off and wanted to charge me to finish taking off the pieces they left inside

I will not do bussiness with this place ever again. I am very upset and unhappy - live and learn!

Worst ever do not waste your money here... I cannot believe they actually used racial slurs.

The most unprofessional staff starting with the owner "Clown" Tony he is a crook in every sense of the word. you will love the hand written receipts they give where the write it on a blank piece of paper, and then you will never see your money back when you find out you're not getting the part you ordered.Stay away and save yourself a horrible experience