Fenix Parts Binghamton (Previously Don's Automotive Mall) NY 13904

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TJ JAMES

Worst place since fenix bought it from Don's. When it was Gary's, they would give a straight forward price on to buy a car. Not no more with fenix. It's a guessing game of how much fenix is going to pay for junk cars. This place has become complicated to deal with. I called Ben Weitsman's and they give me an straight forward price for the car no guessing. Took it there got paid no questions asked. You can't put extra junk in a car at fenix and they won't pay you for it. they only pay you registerable weight of the vehicle not scale weight. So if you put extra junk in the car you're giving it to them. The founder of Gary's should be upset that they're dragging his name through the dirt mud.<br><br>As far as fenix take over Don's place has gone DOWN HILL! They're warranties, aThey don't stand behind The warranties anymore. They shortchange you on your labor warranty. They don't check out parts like Dons used to do when it was Don's automotive mall. They just send you whatever they have never been checked out and just hope for the best. then when they're junk after installing them they don't want to stand behind their warranty they're short changing on your labor claim and it's not only the first motor they send you that's junk they'll send you the second motor that's junk and just keep sending you and keep screwing you over.<br>I used to use Don's automotive Mall faithfully because they did check out the parts and very seldom you ever got a bad part from them and if you did they stood behind their warranties. With Phoenix the honest mom and pop Don's automotive Mall is gone for good.<br><br>If they'd spend more time in customer service instead of company policies that are ridiculous they'd have a better customer relations business.

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Jesse Saul

This place is absolutely horrible bought a bad trans off them told them it's bad after installation ripped me threw the ringer for the warranty then proceed to tell me after 3 days of my time they don't pay warranty claims on labor after taking almost 2000 dollars of my money for transmission extremely unsatisfied with this

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Artie Brooks

We've been dealing with Fenix in Binghamton since they purchased Dons many moons ago, they have a wonderful selection of parts. Nikkia Hoover has been our sales rep for 7+ years. She is extremely knowledgeable and professional. Always treats us fairly with pricing and provides great service. Furthermore, she handles any post sale issues that we may have very quickly and diligently. 5 stars