Fenix Parts Binghamton (Previously Don's Automotive Mall) 13904

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Felix J. Mora

Bad customer service ⚠️ parts in poor paint condition ⚠️ I decided to buy a door and a rear bumper in the same color as my car to avoid painting it, but it turned out that the ones I bought here were in worse condition, with lots of scratches and dents. When you buy parts here you have no idea what condition they are in since not even they themselves know, personally I will not buy anything here again due to the poor customer service and the poor condition of the parts I bought. The excuse they give me is that they are used parts. To which I respond, if you inform me beforehand of the conditions of the parts, I will not buy them.

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Russ Clement

If I could give this place negative stars I would. If I treated a client of mine like they were less then , screaming like I was a child lied and said the cash registers close at 5:30 , told me I was trespassing bc I wouldn't leave without my phone he refused to call is so I can find it said I can look for it tomorrow and threatened me with the police on your website it clearly states that you must be in the yard by 5:30 and they close at 6 the yelling and trespassing comments were started around 5:26 I drove an hr and 18 minutes my husband is a disabled veteran money is tight I had to save for a month for this trip and I left empty handed and was forced to leave nearly $1,000 worth of tools behind....then he held the bus so I had to drag what tools I could grab then omw out the door he literally laughed at me

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Ruvi K

I don’t write many reviews, but my most recent experience with Fenix Parts in Binghamton was absolutely seamless! I worked with Nikkia H. who was able to provide friendly, professional, and overall outstanding service while I was ordering parts. She was able to answer all my questions and made the experience much smoother than expected. Pleasure doing business, will come again!