Fenix Parts Binghamton (Previously Don's Automotive Mall) 13904

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Artie Brooks

We've been dealing with Fenix in Binghamton since they purchased Dons many moons ago, they have a wonderful selection of parts. Nikkia Hoover has been our sales rep for 7+ years. She is extremely knowledgeable and professional. Always treats us fairly with pricing and provides great service. Furthermore, she handles any post sale issues that we may have very quickly and diligently. 5 stars

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Felix J. Mora

Bad customer service parts in poor paint condition I decided to buy a door and a rear bumper in the same color as my car to avoid painting it, but it turned out that the ones I bought here were in worse condition, with lots of scratches and dents. When you buy parts here you have no idea what condition they are in since not even they themselves know, personally I will not buy anything here again due to the poor customer service and the poor condition of the parts I bought. The excuse they give me is that they are used parts. To which I respond, if you inform me beforehand of the conditions of the parts, I will not buy them.

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Mel Foote

The last few times I have called regarding the parts, I haven't even been able to finish talking before they rudely cut me off, very poor customer service (this has happened more than once, hence why I'm putting a review here. I understand if you don't have the parts but there's zero excuse to be rude and now even let a customer finish talking(didn't even know what part clearly if you don't listen to the customer) highly DO NOT recommend!!!