FIRST STATE TOWING DE 19720

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Kahlil DuPree

The cashier was too busy flirting with customers instead of doing her job. She completely ignored what needed to be done and had a nasty attitude the whole time. When my wife tried to ask a simple question, the cashier was extremely rude and dismissive. Totally unprofessional — if she focused more on doing her job instead of flirting, people might actually get decent service. Definitely not a place I’d recommend.

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gigi lookatmenow

My experience with this company was extremely disappointing and unprofessional. The front desk attendant appeared more interested in flirting with my husband than providing proper customer service. When I asked for a copy of the company policy, she refused to provide it and became dismissive. What made matters worse was that she quoted my husband a completely different price than the one she gave me. This clearly shows that she was overcharging me, since she wouldn’t have the authority to give a “discount” if her original price were legitimate. I was charged $15 more per day than what was stated on the paperwork, which makes me believe she may be pocketing the difference. Flirting with customers—especially in front of their spouses—and giving inconsistent pricing is unprofessional and unethical. This type of behavior reflects poorly on the company’s integrity, and I strongly suggest management look into these practices.

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Kristoffer Heck

Appreciate this company dedication to their towing/recovery service. I had a issue with a vehicle while in their service area. They were unable to assist me with my situation due to a booked schedule. But referred me to another local company. Even without being able to provide service they still offered customer service. Thank you.