Hermiston Auto Body & Towing 97838

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Danielle Thompson

I'm honestly baffled on why my dad's mustang isn't done or how I haven't received a call back. This is supposed to be a business and it doesn't take almost 4 years to do work on a car. After my dad passed away, I offered to pay the rest of the money for the car to be worked on. (And my dad already paid $4,400) I was rejected for making a payment and said I could pay afterwards then told it would be done within 3 months. It's been 4 months. When I called last month, I was told that it would be done by last week. When I called no one knew the answer if it was done then said I'd receive a call back. I've called 8 times since then and left messages. I even texted one of the owners. It's ridiculous that I'd have to post anything on social media to HOPE to get a call back. I will be there on Monday to pick up the Mustang since legally it's mine now and I'll make sure to bring proof. Please have it put together. See you Monday.

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John Thibodeau

They were very helpful and very good customer service

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Leticia Mendoza

I didn't like their service at all! They were not helpful,Catalina would always say that she would return my call and never did ! They said my car would be ready in a week and wasn't very disappointed in this shop and after I payed them i still had to go back because they didn't put one of the parts to my car first and last time I go to them horrible place and really bad service!

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Frank Arreola

Always a great experience great customer service

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Veronica Ruiz

Good price great customer service

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Doug Breshears

The work is great and the people are awesome.

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Dyneil Moriarty

Very nice, very helpful and honest!