Hicks was the only place that could get us in on short notice to replace our high pressure power steering line. They were friendly, efficient fast and rationally priced. Rebecca gave us a ride to the shop when it was finished. She was very personable. Highly recommend. Service: General repairs & maintenance

Efficient, professional, friendly mechanics and staff. This is the second time they have repaired my car. I will probably be visiting them again soon. I highly recommend them, their prices are reasonable (remember: auto repair ain't cheap), their service is top-notch. I haven't used their towing service, but I would think that it would be excellent as well.

Always great experience here. They know vehicles in and out!!

Awesome people at Hicks Automotive. Honest and timely repairs. All around good service. Thanks! Services: Air conditioning, Brakes, Oil change, Air & cabin filter replacement, Auto engine tuning, Carburetor cleaning, Exhaust, Tires, A/C installation & repair, General repairs & maintenance, Electrical, Electrical repair, Transmission, Engine repair, Battery, Auto engine diagnostic, Steering & suspension repair

Rebecca from hicks automotive she is awesome person. And there business is honest. Thank you Hicks Automotive. And God bless ya'all Marty & Richard

Place is hard to find also vehicle we picked up was very far had to walk almost a mile other than that it was okay

Cant say enough good about this family of professionals! Our truck lost the thermostat passing through town. We were recommended to go Hicks Automotive. Great decision. They stayed past closing to evaluate the truck and order parts. They had us fixed up and back on the road as quick as it could be done. They even worked the parts needed through the local dealership to cover them under warranty. The price they charged was beyond reasonable. If we lived here, this is the only shop that I would take my vehicles!

I honestly can't speak to the quality of their work. I wish that I could. I made an appointment a week in advance to have them install new shocks, pads & rotors, look for my mystery gear oil leak while it was in the air, and give me an estimate to repair that leak while also installing a new clutch for me at a later date. I used to manage a busy shop before I changed professions, and I see that as a relatively simple request, especially since they didn't have to source the parts. I had the pads, rotors, front strut assemblies & rear shocks, and necessary hardware ready for them, the vehicle was delivered the afternoon prior to the day of the appointment with the parts laid out for them in the back. No one touched my vehicle on the day of the appointment.I hadn't heard anything, so I went by toward the end of the day, and saw it was still parked in the same place. I went in to see if anything at all had been done to it, because I needed it back. The representative I spoke to seemed surprised that I expected a professional shop to be able to accomplish a brake job and install shocks in one day...when they told me the day to bring it in to have it done. If it's their standard procedure to have a vehicle sit for a day or two, I suppose that a more than one day timeline for brakes & shocks is feasible. I could do it in 3.5 to 4 hours in my driveway if I didn't want another nasty note from my neighborhood about violating rules by doing auto repair, and wanted to roll around on a hot driveway. But I guess it did work out. If it takes them longer than a day to do that job & write me an estimate, I sure wouldn't want to pay that labor bill. I'm also relatively sure I can find multiple other places who will be more than happy to do both jobs for me in a timely manner. I only had to rearrange a day, lost my vehicle for 24 hours, and lost a few hours of my time. They lost my current and all future business.

Very clean and professional shop. Nice folks.

Would highly recommend Hicks Automotive and would use their services again. As a traveler and unfamiliar with Roswell New Mexico, I am thankful I found Hicks Automotive. I was treated fairly and my RV was fixed professionally. Thank you Hicks Automotive. Service: General repairs & maintenance