Highline Auto Parts 17111

A

Arthur Rhodes IV

Great place to get parts for your car. Great people to do business with

C

Chef Mathes Mathes

Excellent customer service. Highline Auto Parts comes highly recommended

L

Lincoln 2

Contacted them several times about getting some front seats and door pulls from a Saab that they had. I had to consistently call back for updates and all I heard were continuous excuses and never received follow-ups or returned calls after waiting 6 weeks I gave up on trying with them and got the seats elsewhere. Pretty disappointed since they are conveniently located.Response to the pathetic reply this company gave me: There's nothing about how I feel it's just the facts you refused to contact me back after I reached out to you multiple times. Yes it is true I was sent photos and I replied to those photos saying those are what I want let me know when I can pick them up. What I got in return was we'll have to take few days to go get the parts and then never got a reply. As a customer I'm not here to run the business for you follow up is key I'll give you that advice for free. Another piece of advice that I'll freely give don't ever blame the customer which you're clearly doing in your responses to your reviews to try and save face it's amateur and pathetic take responsibility, adapt, create solutions not excuses.

F

Felix Arroyo. DEATH BY STORM AIRSOFT.

Great place for oem parts, bought my first part there and the employees so friendly I decided to pay for another part for future pick up would recommend for anyone who needs oem parts to call ahead.

I

Irontail Rolo

Called the day before driving 3 hours and 20 minutes to purchase a hood for my car. When I got there, the hood was ready for me to pick up. The staff was excellent. I was in a out in 10 minutes with my part.

A

Angie Parsons

Bought trunk hatch, taillights, bumper cover, and rebar for an Acura RSX. Had it shipped too Michigan. Items where well packaged and received in good shape. Beyond my expectations. Would highly recommend and would use again.

J

Jacob Letts

Called looking for all 4 brake calipers and they were very polite and checked their system for all compatible calipers and even provided me an alternate location to contact since they weren't able to help. I'd give them 6/5 if I could because they were even willing to forward me to another business

A

Andrew Durkin

Fraudulently advertised a good engine "run & drive" After running a leakdown test before even removing from the pallet found cylinder #3 60% leakdown. At least I was smart enough to pick up where they left off and run a 5 minute test it before installing and lose significant time & money installing to find out the hard way. I was told the $340 return shipping was my responsibility and they would not at all refund it...Unbelievable. Loss of $340 for absolutely nothing ****Update - review changed from 1 to 2 stars for refunding my $340 only AFTER I posted a negative review, but originally had no interest. Funny how that works*****

M

MichaelJohn Bourne

Called and asked for a part, went in and they had it waiting for me right up front!

K

Kyle Rowe

Called and told them the wrong part, i called them back and they were kind and courteous about everything. Exchanged the part and been great ever since. Very knowledgeable about the stuff they sell and they fo abova and beyond to make sure you are getting a quality part. I'll be getting everything from them from now on.