Island Disposal Inc 98239

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LSB

I have trash service and had a construction dumpster brought to the house. Their customer service reps are some of the most consistently nice folks I've ever interacted with. Calls get answered very promptly, and there's always a nice person on the other end of the line. Seriously good folks. Services: Trash removal & disposal, Junk removal

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Cher Hagen

We are selling our home and it was super easy to cancel service. Thank you!

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Shawn Connolly

I just have an every other week, 32-gallon, household pickup. They've always been very courteous and responsive!

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Eric C

Marissa is always super helpful and super nice! Emails and phone calls are answered *insanely* fast. I absolutely love island disposal, they do a great job and I have zero complaints. Highly recommended! I hope they offer curbside recycling soon. :)

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Ken Kortlever

Great service from the drivers and Crissy provides excellent customer service- very professional and friendly. Service: Junk removal

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Sheila Weidendorf

Island Disposal is my regular weekly household waste removal service. I needed to change something about my service and sent an email via their website. I received the change and an email confirmation on the very next business morning. As with other communications in the past, they are quickly responsive, courteous and thorough.

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Rob

Every person working At IDI has been courteous and knowledgeable. The drivers have made every effort to protect the property and place receptacles optimally. Service: Construction debris removal

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Dave4639

Pickup on Wednesday afternoon is inconvenient for us. We don't use the service every week. Yesterday, missed the pickup which has happened several times.

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Erica Boyd

My mother has had service for quite some time and on occasion I have to call in for her when there are issues, which unfortunately seems to happen every once in a while. A while back I had received attitude from an older sounding woman named Marissa, and let me tell you I will never forget that phone call. She was completely unprofessional, and her tone sounded like she hated her job, which in turn made me hate my experience. Long story short a few days ago I needed to help my mother with another account issue and I had called in to see what could be done and I received help from a woman named Marissa, who was completely respectful and kind. Also sounded quite a bit younger, which led me to ask if there was more than one Marissa there. Turns out there is, but now the unhelpful one goes by Debbie. The Marissa I had spoken to helped me resolve a simple issue and made me feel like she cared, so thank you.

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Steven Frazier

I attempted to set up trash service, and after 4 weeks of no pick up, I called and found out my cans were too large. No note had been left, no contact made. I immediately cancelled, and thought nothing of it. However, 4 months later, and I’ve received multiple notices of a missing 23$ payment, for a service I’ve never received. I’ve called multiple times, and each time I’m assured that I’ll receive a call from a manager in a day or 2. I wait, and no calls come in. Rinse and repeat, until this week I receive a letter from a collection agency. For 23$. If the money is that important, I’d fully expect to receive some sort of correspondence or call from them like promised. Both as a customer and non customer, I’ve felt they care more about treating me like garbage than actually picking it up.