Jack's Salvage & Auto Parts 02809

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Fast'cars Sousa

I'm from fall river and Jack's it's 10 minutes away from me never had a problem I love to go there

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Jeffrey Roy

They upcharge you for having a higher trim model than the car your picking parts off of. Basically if you go here tell them you drive a base model unless the parts are different. Also they make you buy the whole steering column for a steering wheel even if the airbags deployed, they won't seperate.

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Konstantin Kharzis

Horrible customer service. I’m a used car dealer that has a dealership down the street from then and i use to buy parts from them all the time and i never return anything. Purchased a Volvo xc90 radio from Jacks . Came to pick it up and it was laying on the ground in the puddle all wet near the checkout window . Mentioned to the counter girl that the radio is wet but said that I will take it anyways to make sure if it works or not , plug it in and if it didn’t work I will bring it back . Installed the radio , no sound and doesn’t power on . Had it laying around my shop for few weeks. Last week needed a brake booster for ford focus , so called jacks and they said that they had one for $55. So I went there with the radio thinking that I can just make an even swap. Keep in mind I have been going there for there for years and spend thousands of dollars with them . I get there the owners wife, tells me without receipt there is no refunds or replacement. I’m shocked , I tell her I misplaced the receipt but I have a copy of the check that I paid you with and I just want an exchange , don’t need the money back . She says , how do I know how much you paid 🤦🏼. We don’t keep records . What 😮, you running a legit business and you don’t keep records of what you sell a specially when I have a copy of the check that I paid you with and all I want is an exchange . Couldn’t believe that after coming there every week buying parts and them personally know me , they lost a wholesale cyst over a $50 radio that never worked in the first place. So to make the long story short, I threw the radio on the ground and told them to keep it !!! Horrible business attic’s. Stay away and give your different junk yards. Horrible customer service. Stay away.