JAG Salvage 02895

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Steven Wilbur

Recently bought a front and rear bumper for my 2009 lincoln. Was told by lkq savage. There was none in the state of ri. But J.A.G. had just what i what I needed after hunting for a year, I found what I needed at J.A.G salvage. For a very reasonable and fair price. I think I found my parts store.

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K

The first time I order a door it was in great condition and the owners were very patient, accommodating and nice. I had to go back to get a panel for the car door because I didn't realize for almost 300 bucks the panel didn't come with it. I call back and I need a door panel so they ordered it for me. I go to pick it up it's disgusting and all dented up and on top of that for 75 bucks I didn't know the Door handle and controls didn't come with the panel so I had to pay another 25 bucks for a BROKEN door handle. The kicker is he asked me about my current door handle being broken but he sells me a broken one.... I didn't know it was broken and controls couldn't be used till I dropped it off at my guys shop. I know absolutely nothing about parts and how they come and it feels they took advantage of me because I lacked the knowledge. Looking at previous reviews the owners are going to have some comment or try to discredit the person who gives them a bad review and that's okay 🙂

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Lucas McCain

Terrible place to do business. Won't stand behind warranties even though you can prove with receipts that you did what they asked. And have no problem selling motors with a rod knock as a good running engine. Run away from them. Worth the longer travel. Guy wouldnt answer questions. Instead he said he's not a professional so I asked to speak to a professional and he replied with a vulgar response. Very rude To owner Sad part is I did and that you have no idea who you've done business with. He can't find me because he sold me the engine in cash. Laughed really hard when he mentioned stiffing uncle Sam. Should have known then what type or person they where. I did what your warranties asked for and you wouldn't stand behind it. And my friend......what are you even talking about. I work alone guy. Never had a problem transporting an engine ever. Clearly wrong person. You must make it ur business to cause problems with all your customers. if you did stand behind your products this review wouldn't be here. And thanks I'm having a great day. I hope you enjoyed the rating and the many like it. Hope things get better for you . Sending prayers 🙏 Woonsocket auto salvage took care of me. Told them what happened and they hooked me up.

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jimenez apartahotel

What a great place to go fair price but the most important is how Mike I believe that's his name was great customer service and care for my need was unbelievable thank you guys keep up the hard work.. att: Glenny.

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Marvin Solomon

I am not surprised everyone else left a negative feedback. I really had a very bad experience with this business. He said the part was good quality but when I arrived I was very disappointed and they were very rude to me and gave me an attitude.

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Romaric Nicoleau

I purchased an engine while in Orlando, FL to be delivered to a TINY SHOP in Providence, RI and had ZERO issues with the part OR the delivery. Honest people. Fair prices. Great service. Looking forward to working these guys again.

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Big Daddy

Told me they had the part didn't tell me it needed to be pulled and that I wouldn't get it the same day.. went to the yard nobody was there.. called him he hung up on me three times walked around the side of the little hut to see if he was out back he pulled in and began screaming obslscenities at me for "walking the yard" even after I apologized he continued to be insulting. Wanted $ 20 more than amazon wanted DELIVERED so I got it delivered instead. This guy doesn't deserve ONE SINGLE CUSTOMER.

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Phil Paules

If I could give this place 0 stars I will my I own a mechanic shop in the Worcester area I bought a transmission 20 days ago and I lost the receipt I called him and told him the exact date I bought it and he said he can’t look it up this guy is a con artist. He charges me $1200 for a van transmission and after I did the job Transmission is no good I will be contacting my lawyers because this guy shouldn’t be in business

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Forrest Walker

Very good communication and customer service. Fair prices and so much easier to work with than other yards!

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David Polowy

Purchased a fuel door from here . My experience was awesome from the first call . Mike wrapped package really good so it wouldn’t get damaged during delivery.Mike also called with tracking number . I highly recommend this place for your part needs . Definitely will do business again. Dave from Buffalo NY

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Ralph Fred

They lie ! Don't ever buy anything with electrical components ..There service manger is NO help at all ! No actual boss to talk to ! $200.00 loss . 2020 customer service is a joke with these people.. Let me edit now that there was an addition comment from this joke of an establishment . Seems I am not the only person with this same problem ! looks like you need a better management team . I will be sure to only buy from Woonsocket Auto Salvage . there team is Awesome and always makes good on there Parts !

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Sandro Aquadro

I found them thru car-part as having listed a part I needed for my Toyota. I called them up and they confirmed they had the part and confirmed the condition was as described. They said they needed a deposit to pull the part which wasn't a big deal. They called me the next day and had everything ready by lunch time, just as I had asked. Went to pick it up and Mike was super friendly and his price was great compared to other yards that had the same part I needed. They even went a step further and thru in a couple other parts I needed for a short change. Highly recommend.

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ANDY MENG

Mike in Customer Service helped to look for a door panel for me and was helpful and courteous. Found a panel in great shape and a good price. Thx and will work with you in the future.

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Donald Crepeau

Great place to do business with, and yes, they do accept credit snd debit cards. I bought from them cross country and would do so again. Mike, thank you very much, it was a pleasure doing business with you

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Bruse Lee

very expensive and lied too much,told me that he can got cheaper bumper from Michigan, after I paid, gave me different grille that he brought from chevrolet dealer, and can’t returned back. I lost 529 dollor for this. also JAG never accept cards only cash.IRS should conduct their audit！！！

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David Vega

Has good experience and help me right away and got whatever part I needed

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Rocky Estrella

They sold me a bad component.(it was an electronic rack and pinion) it didn’t work and when I call them to get an exchange or store credit, they simply said, they do not warranty the parts and it’s on my own expenses., I am really sure that this was my first and last time buying from them.

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Julio Puello

good prices good service and they have all types of vehicles

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Zackery Garcia

I go there for anything that I may need bought an engine there a while back for an extremely reasonable price. Engine still works and the kid Mike there is extremely helpful, articulate and understanding. Thank you guys especially Mike!

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Dorart Emini (RottiBoyy)

My cousin called these guys for a part and didn’t know how to explain it so I ended up calling them right after. Guy who picked the phone up repeatedly kept saying they can’t help. Would not let me explain and hung up on me. Wouldn’t recommend this place to anyone

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Samantha Gabrielsen

Were really good to us! Toyota Corolla Window problems and they did everything they could to help us and more. Very great guys!

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Nightbot

Trash customer service hung up on me mid conversation

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Michael Nobile

Just because worker at JAG Salvage never heard of a model that was made, maybe you should look it up it up first. Before basically dismissing a potential customer. GM made 1500 HD for both Chevrolet and GMC trucks. 6 years total, crew cab with the 6.0.

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Nicholas Zorabedian

Best in the business got me the right parts at even better prices and had them ready fast highly recommend this salvage yard! Thanks mike!!!

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Ceni Romero

Top-notch customer service, great guys, with the best prices around, and they are fast. Recommended all day

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Dalmaso Motors

Just ordered an engine from this company, great people, great price...Thanks Dawn

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Sky Blue

The owner is very rude and disrespectful. Glad didn't buy anything.

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cuttykid2006

YEAH VERY RUDE . WANTED ME TO PAY FOR A PART I DIDNT EVEN SEE YET

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Jay Torres

Worst service ever guy was rude and ignorant don’t recommend anyone to deal with this guy bad for business!!!!

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George leger

Good friend Recommended Them Got to the place very rude Not recommended at all.