Staff was very professional. Had my parts pulled and even helped me load them

They paid well for my van. Friendly and quick service. Im sure they are good with other scrap as well considering they were very busy unloading many customers in my time there.

Overall a good experience. Were left alone to shop freely, after being driven to the rv/camper area. Had to bring all our own tools. Only assistance was getting items back to main office area. Friendly enough staff.Might have gotten overcharged between tally amount and debit card run, but not by a lot. We dug out our own items, and it got tallied by one person, rung up by another.

Always have what they say and they always charge the published price from car-part.com. Great to do business with!

It's ok when you need a part. Just call them before you go to pick up your parts if they have to pull them. When I got there from 40 minutes away they had givin my part to someone else and I had to drive back 40 minutes the next day to get the part again...

Really good people work here! Everybody I came in contact with has a great attitude! Pete one of the attendants went the extra mile to help me find the parts I needed for my Ford interior! Thanks guys!

Worst customer experience I’ve ever had with a salvage yard. Piss poor communication, wasted 2 weeks of my time waiting around for a part that was supposed to be shipped to me only to find out the part was damaged and they never shipped it. Never even bothered to call and tell me this, they say they will call you back but never do then make up excuses as to why they didn’t.

Both Google and their website say they're open m-f 8-5 and Saturday 8-noon but I am here on a Saturday at 10am and they are closed. Sign on the office says m-f 8-4:30 and closed Saturday and sunday. Waste of a long drive to a waste of a junkyard. This place was awesome when it was DeGroot auto salvage but Johnson's ruined it!

I was trying to locate a rearend for one of our company trucks, only to find no one local to me had one. (No surprise since this isn't the first time I had had to replace a Chevy rearend) I was referred to Johnson Auto Salvage, by another local salvage yard.They located a rearend for me in their yard, and once i finally got the boss to open his wallet, I took the hour drive from Rochester.This is the typical salvage yard with IMO cool stuff sitting everywhere. When you arrive and its busy, parking can be limited near the office building, so walk right into the office and meet the courteous staff before venturing into the yard.Loading the part was easy, they are very willing to help get you loaded, and if the part you bought is heavy they will load it with their wheel loader.5 star treatment.I blame myself for not verifying i received the proper part from them, it was a simple mistake, we are all human. So when i get it back to my shop, i see its wrong, i call and according to their database i got the right part, but it wasn't.I got a call back from Keith the owner, he was very determined that I get the right part, he spent nearly an entire day trying to locate the right rearend in his yard. He told me he found the right part, and would rectify the situation, and he was dead true to his word, Keith your a great guy, and business owner. I wish i had time to sit and chat with you.Thank you for the great service, I WILL be a repeat customer.

Waste of my long drive only to be greeted by rude customer service lady that was rude af about the part that was said to be good! only to be told that part is not available!! her selection of inventory had been documented wrong . -2 stars