L & L Auto Parts, Inc NC 28073

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Cameron Locklear

I would caution anyone considering doing business here. After I paid for a part and signed the receipt the owner told Stacey (sales associate) that he didn’t want to sell just a truck bed side because he could get more money for the whole bed. After a drawn out process I was finally refunded. I want to emphasize that this was not Stacey’s fault. Rather it shows the lack of integrity on the part of the owner.

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Timothy Sanders

Bought land cruiser parts and saw a really cool old 57 Belair while I was there. First time coming here and will continue! Hard to find parts and busy place

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Speedy autoparts

Extremely poor shipping service. I placed bulk orders for center consoles with this company, and the representative (Stacy) was dishonest from the start, Before receiving payment, this person (Stacy) communicates very politely and uses a calm, reassuring tone that builds trust. However, once the payment is made, his attitude changes completely. He becomes rigid, uncooperative, and dismissive in communication.<br>Unfortunately, this behavior appears to be supported by management as well, as there has been no accountability or resolution from their side, If there was no responsibility for shipping, that should have been clearly stated upfront. Delaying shipment by 10–15 days is one thing, but taking more than a full month to ship paid orders is unacceptable business practice.<br><br>Communication was very poor, with excessive missed comments and follow-ups. No pictures were provided before shipping despite repeated requests. On calls, the representative spoke as if he was doing a favor, even though full payment had already been made.<br><br>Due to these issues, I canceled the order and despite repeated requests, they have not refunded my $1,230, this is a very unprofessional salvage operation. I strongly recommend others avoid doing business with them