LKQ Midwest Auto Parts 68122

J

Jeff Benson

Live an hour away called ahead of time told me they had 1 currently of part I needed in stock. They asked if I wanted them to hold it. I drove there got the part and they even opened it while I was there to show Me and ask if it looked right. drove back home had part installed in 45 mins and worked like a charm

b

brad sharp

Service was quick, however parts description did not match the parts provided. Customer service was top notch.

B

Barry Ingram

Had my parts right there and saved me the headache buying a new one, thank you very much!!!

c

camcam4lifes

Great place to pick up parts at can't go wrong

E

Earl Starkey

Gave my some in law the wrong part. Then had to drive back to get the right one. Waiting for some Yahoo to find the right order. Just a waste of gas.

T

Trina Wells

You can always depend on these guys to provide good used auto psrts.

D

David Orr

Will no longer purchase from this company as they will not pick up core returns or defective parts, but they will call you for payment for the items you have sitting there for return, that you have called multiple times to notify them that you have returns to pick up.

C

Corinthia Erving

Not such a good experience! Initially the rep was very helpful and ordered my part. I assumed I was in good hands. Well the day he told me my part would be in I called but took maybe 10 mins to get someone on the phone. I kept getting hung up on. So the part came in maybe 1-2 days later than expected. And get this the part did not work! I had to go buy else where. Trying to return the defective part was not easy the rep too the part and proceeded to tell me. The refund will not be put back on my card for at least 7-10 days. I called back got a manager and he did the refund right away. He was very nice but the staff is very rude and not very welcoming. I thought I found a new place for my parts but I will not do business with them any longer.

D

David Schnepel

I wrote my first review and I see it was never published I am very disappointed in what I have received from this company I called the first time on August fourth 2020 and inquired about a BCM grey Chevy S10 with a 6 cylinder engine I received this piece on August 6th 2020 during my telephone called to the salesman Charlie Mela Emmy l i a I told him that the numbers on the BCM needed to match 100% to what I have of the old one he basically told me I was a liar and didn't know what I was talking about I received the BCM from The Establishment in Irvington Road Omaha Nebraska two weeks later I find out from Charlie if someone packaged me up a BCM for a Chevy Suburban 2002 with a 5.3 engine I tried did not know this and put it in my S10 and it would not start so I called to exchange this piece during the conversation is when Charlie explained it was the wrong piece so he found me another one in Texas and told me it would be in on Friday the 28th of August I drove 50 miles go pick it up on Friday the 28th and I get there and I find out that my piece it was supposed to be there that day had been canceled I was not notified ahead of time that this had been canceled the guy behind a parts counter refunded my $62.25 for that one that I picked up the first time that was not right and is now looking for me a different one with the numbers that match during my time spent with the guy in the back I learned that there's been other problems other things that has been wrong on orders cuz this Charlie evidently is upside down and can't get it figured out so now I've drove 200 miles round trip to go get these pieces and still haven't got nothing now I'm waiting for the company to find me the correct BCM for my S-10 pickup I don't know when it'll be but I was not offered any kind of a discount a whatsoever when I was on the phone with Charlie wanted to charge me $80 for the new piece in Texas that did not show up I wrote an email as a review before my next step will be to contact somebody that hire up level I feel that this Charlie needs to be out back in the heat Taryn parts out of vehicles he's in confident and not trustworthy

R

Ruby Kaur

One of the worst customer service experiences I've ever had!!!! I called and spoke to an employee . named Adam. I had a simple request regarding an alternator for my Chevy truck and he couldn't have been more useless. When he wasn't distracted by speaking to other employees while I was on the phone and laughing at one of their jokes, he was getting my make, year and model wrong not once, twice, but THREE times!!!! I'm shocked how a place like this can stay in business!!!! Do yourself a massive favor and take your hard earned dollars elsewhere!