LKQ Midwest Auto Parts 68122

G

Gary Mathew

The person I mainly dealt on the phone with was Great. Unfortunately the people that pull and transport parts could care less. I got a back door that was great in pictures but apparently was dropped after removal because corner was bent. It's nice how they respond after they sell a damaged part. Just too bad they can't have employees that can remove and not damage in the process.

L

Luke a

They don’t like to do their jobs been calling them for the past two weeks they don’t pickup the phone

D

Don

Order the parts over the phone, they get sent from Texas 4 days later. Go to pick them up and the wrong parts got shipped. You can’t do anything about it because the guy who hands you the parts has no involvement in any part of the transaction. So instead of waiting another 4 days to see if some one will send the right parts ended up just getting them off Amazon for 1/2 the price.. it’s such a stupid set up. Should be able to walk up to a counter and get visual confirmation that what they are ordering is what you asked for.

J

Jimmy & Lizabeth Wolfenden

Drivers run stop signs in front of 18 wheelers and then give drivers the finger when they swerve and honk at them. I couldn't give less than one star or I'd give negative stars.what a freaking joke they are. Ridiculous, I wouldn't have them deliver a dead skunk

J

Jeromy Baker

Ordered a fender, with a specific paint code color SZ. I didn't want to paint. The salesman at the desk, Charlie, said "Yep we have it". No they didn't, completely wrong color. The salesman said "you wanted blue , you got blue, we don't match colors. It might as well have been black, not even close. Hey, how about the same paint code? Don't try to yell at me thinking I will just buy it. The next person might knock you out dude. And it took 2 weeks for a refund! Horrible, just go somewhere else. LKQ doesn't care if they sell you the wrong part. They just want your money. CROOKS, AND TERRIBLE CUSTOMER SERVICE!!!

C

Corinthia Erving

Not such a good experience! Initially the rep was very helpful and ordered my part. I assumed I was in good hands. Well the day he told me my part would be in I called but took maybe 10 mins to get someone on the phone. I kept getting hung up on. So the part came in maybe 1-2 days later than expected. And get this the part did not work! I had to go buy else where. Trying to return the defective part was not easy the rep too the part and proceeded to tell me. The refund will not be put back on my card for at least 7-10 days. I called back got a manager and he did the refund right away. He was very nice but the staff is very rude and not very welcoming. I thought I found a new place for my parts but I will not do business with them any longer.

T

Tim Harris

Worst customer service. I have called 3 times for a part and was told no voice-mail so keep calling. Rather than helping me find what I'm looking for I'm told to just call back. Won't do business again. BETTER OFF OTHER PLACES

J

Jeff Benson

Live an hour away called ahead of time told me they had 1 currently of part I needed in stock. They asked if I wanted them to hold it. I drove there got the part and they even opened it while I was there to show Me and ask if it looked right. drove back home had part installed in 45 mins and worked like a charm

R

Ray Mihulka

Go to place for used car parts. They have one of the largest selections of Parts you will find anywhere, and if they don't have it there, they can get it for you fairly quickly.

J

Jason Miller

If they have your part in stock it's the best alternative for used parts. Price is very reasonable.

J

Joe Willms

Nice set up. Could use sign above door to clarify where to pick up parts. They have little signs at their drives.

A

Adam James

Fast, polite, professional and you dont feel like you are getting ripped off by the staff!!! Pretty good inventory of vehicles as well. I recommend!

I

Irene Cox

Great place to get your parts ordered ordered incorrectly. Seven days later my refund still isn't posted to my bank account. When I spoke with Derrick on the phone this morning he had the nerve to laugh at me. Thanks for nothing!!!

R

Ruby Kaur

One of the worst customer service experiences I've ever had!!!! I called and spoke to an employee . named Adam. I had a simple request regarding an alternator for my Chevy truck and he couldn't have been more useless. When he wasn't distracted by speaking to other employees while I was on the phone and laughing at one of their jokes, he was getting my make, year and model wrong not once, twice, but THREE times!!!! I'm shocked how a place like this can stay in business!!!! Do yourself a massive favor and take your hard earned dollars elsewhere!

N

Nichole Renshaw

I have a lil shop in old town bellvue ordered a motor 4 a customer we got motor it's junk didn't even install called the had me call insurance they only wanted 2 pay 4 parts so I told em come get motor they said I have 2 pay shipping 4 them sending me a bad motor won't be using them again

D

David Schnepel

I wrote my first review and I see it was never published I am very disappointed in what I have received from this company I called the first time on August fourth 2020 and inquired about a BCM grey Chevy S10 with a 6 cylinder engine I received this piece on August 6th 2020 during my telephone called to the salesman Charlie Mela Emmy l i a I told him that the numbers on the BCM needed to match 100% to what I have of the old one he basically told me I was a liar and didn't know what I was talking about I received the BCM from The Establishment in Irvington Road Omaha Nebraska two weeks later I find out from Charlie if someone packaged me up a BCM for a Chevy Suburban 2002 with a 5.3 engine I tried did not know this and put it in my S10 and it would not start so I called to exchange this piece during the conversation is when Charlie explained it was the wrong piece so he found me another one in Texas and told me it would be in on Friday the 28th of August I drove 50 miles go pick it up on Friday the 28th and I get there and I find out that my piece it was supposed to be there that day had been canceled I was not notified ahead of time that this had been canceled the guy behind a parts counter refunded my $62.25 for that one that I picked up the first time that was not right and is now looking for me a different one with the numbers that match during my time spent with the guy in the back I learned that there's been other problems other things that has been wrong on orders cuz this Charlie evidently is upside down and can't get it figured out so now I've drove 200 miles round trip to go get these pieces and still haven't got nothing now I'm waiting for the company to find me the correct BCM for my S-10 pickup I don't know when it'll be but I was not offered any kind of a discount a whatsoever when I was on the phone with Charlie wanted to charge me $80 for the new piece in Texas that did not show up I wrote an email as a review before my next step will be to contact somebody that hire up level I feel that this Charlie needs to be out back in the heat Taryn parts out of vehicles he's in confident and not trustworthy

B

Beth Fetters

Always very helpful and an awesome selection of parts for many different makes & model's as well as the prices are extremely cheap!! Overall it's the best buy 4 your buck!!

R

Rico Patterson

This place is an alternative to UPullit. They pull it for you and they can order your part from their several warehouses. If the part dont work you can return for a full refund. Awesome place if they can find you a working part.

b

brad sharp

Service was quick, however parts description did not match the parts provided. Customer service was top notch.

D

David Orr

Will no longer purchase from this company as they will not pick up core returns or defective parts, but they will call you for payment for the items you have sitting there for return, that you have called multiple times to notify them that you have returns to pick up.

K

Kyle Reis

takes 2 months to mail a core price check that i was assured i would receive in 7-10 biz days

M

Mizuki Cereval

Do not go here unless you have called their sales team, this is a warehouse for parts!

L

Latrice Watkins

They have good customer service and have your part ready when you get there

D

Donna Colbert

Large selection of parts that you may need at a reasonable price. Very friendly pleasant staff.

B

Barry Ingram

Had my parts right there and saved me the headache buying a new one, thank you very much!!!

G

Gee Male

Company does not know one axle/rear end diff from another and is intentionally shipping out wrong parts after told.

M

Mama G

First time here taking a friend did not know it was a junk yard but always good to know another car/truck/vehicle part store with reasonable pricing especially now a days 😷😷😷

E

Earl Starkey

Gave my some in law the wrong part. Then had to drive back to get the right one. Waiting for some Yahoo to find the right order. Just a waste of gas.

J

JuDea Bentley

One of the most caring companies I have found. They went above and beyond to fix my problem. Thank you, The Bentleys

C

Cara H

Purchased an upper control arm on Friday and can’t even use it because it’s damaged from when they took it off the vehicle smh wasted my damn time and money.