Lonestar Imports 77028

B

Ben Saney

Professional, courteous., Friendly and above all, always, always available parts at reasonable pricing. they take their time and help me with parts and advise to restore my SL500 back to a beautiful ride AGAIN.

D

Dash M

Terrible customer service & higher prices than all competitors. I identified myself and my company when I called but I was told "we don't have time for that" when I asked them to verify the part number printed on the part they're selling before purchase. If they treat commercial customers this way I can't imagine how badly they treat the public when they ask normal questions. Plus their quoted price was nearly 50% higher than all of their competitors. Don't bother with this place, apparently they're "too busy" to actually sell any parts.

s

sartip arif

Amazing company! I've been buying parts for local and overseas business from Ray since 2019. He has never let me down, always available with best price ever! I 100% recommend this place for auto parts!

V

Vanessa Martin

Purchased a rim for Range Rover. Jose was excellent on phone. He also said he would match price, but did even better when I got there. He beat the price. Thanks for top of the professional sales, product, and service.

M

Miguel Tamayo

The owner shows true leadership and is super communicative. Very helpful and is very understanding he went the whole 9yards to help me get a good engine for my Audi and even assisted me with other issues the car was having.

J

Jay Jubran

Where do I begin I purchased an engine from them for 12,000.00 that was supposed to be reman shipped to Florida get the engine installed and it’s knocking the owner RAY INSURED ME THAT HE WILL MAKE IT RIGHT BUT DID NOT HAVE ANY MORE REMAN ENGINE WE AGREED ON SWAPPING IT WITH A USED ENGINE BECAUSE HE WAS NOT WILLING TO REFUND HOWEVER HE PROMISED TO REFUND ME THE DIFFERENCE BETWEEN REMAN AND USED OF 2k he texted me that AFTER I GET THE USED ENGINE AND INSTALL IT JE DOSE NOT WANT REFUND ME YHE 2k difference because the used engine actually works so I guess they try their parts with customers 7 months later and he still didn’t give my refund he said last month that he will finance the refund still not a penny

A

Alexander Iskender

Terrible service. These guys are scammers and tried to mess with my product. Way higher prices then competitors as well.

A

Asad Afridi

By far one of the most organized junkyards I have been to. I called for a door to an E350 and upon arrival they honored the price given to me by another agent. I was taken to the back and allowed to choose the door to my liking. A good first experience and will be back for future parts as well.

C

Christopher Hernandez

Careful buying parts from here. Their 90day warranty is for replacement only. They will not refund your money. Also they charge me 3x what the cost of a new part is and I still need to replace it. Highly recommend going to eBay if you can wait a day or two for shipping. Never going here again. Waste of money. Buyer beware.

A

Ashley Moore

All I wanted was to know if I had purchased a warranty or if they offered it because the part I purchased from them failed just short two months of buying , they were so rude over the phone treating me like I am supposed to know everything as if I work there, the last comment I got from them was “Well there you go then” and this was my first time buying from them now I know after getting this part replaced to never shop with them again. Customer Service and Customer Retention is everything, They do not value that or treat their customers with any respect .