Paid for my order online using the new installment program. There was an error in their system that apparently made me pay a second time when I went to pick up my items in the store. When confronted at the register they accused me of lying and not paying, and when I found I was charged twice I was told to contact online customer service.Online customer service said there was a 'pending' refund and to wait 3-5 business days for my money. Well it's past the time frame and when I called customer support Again they accused me of Lying Again and said there was a refund posted. There Was Not. So I'm forced to file a fraud dispute claim with my bank, while this corporation screws me over RIGHT BEFORE rent is due.Never using this store again.

Always great prices and great service usually have what I'm looking for in stock and if not it arrives in a timely fashion

Very helpful, gentleman at the front desk got me exactly what I was looking for.

We bought a new battery in Tehachapi, Ca. It turned out to have a dead cell. We want to thank Napa Auto Parts in Paso Robles for going the extra mile and calling the Tehachapi store (we didn't have our receipt)to verify our recent purchase and Paso Robles gave us a new battery.We are one HAPPY customer !Thank you for great customer service.

They can get your parts real quick if you don't have any in stock

Good service great people attending Ian crhis seteve thanks

These guys always have what I need! The prices are fair, the service is quick. They even helped me isolate a pesky fuse issue with one of my tail lights. They have a great selection of synthetic oils, and good prices on the larger sizes if you do your own oil changes.

Must have picked a bad day yesterday. Needed help with a battery for my car. Had it parked outside the door but counter person wouldn't come out. Sold me a battery, said take it home install it and bring back the old battery for a credit. Got home and its the wrong battery. Went to Auto Zone, they came out - looked at the battery and helped me install a new one

I needed a new starter for my car, gave him my info and they gave me the exact right part. Fit perfectly just as expected and my car is starting every time now. I did get the rebuilt starter because my car is about 8 years old, happy to reuse what can be reused.

They checked my battery and although I need a new one and cannot afford it at the moment they were so sweet as to offer a couple options and advice. When I am able to purchase one I will be back. Thank you for your kindness today as I was ready to have a meltdown.