Nordstrom's Automotive, Inc. 57030

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Ben Dempsey

This place is absolutely top notch!!! Their website is easy to navigate with clear pictures of what you're ordering and the ability to text a sales person with any questions. I ordered a tire and received it well wrapped in plastic exactly as described. Shipping was lightening speed fast and the price was very reasonable. I'm very happy with my transaction and the item I purchased.

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Steve Powelson

Dustin and Rodney were the best to work with!! They were very kind and helpful on everything I asked. Rodney even measured his car to see if the bumper I was buying would fit in my car before I drove 3 hours to pick it up. Very nice people to work with and if I ever need parts or looking for a repairable I will keep you in mind. Thanks for everything Steve Powelson

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Michelle Preston

They are Gold seal certified however in my experience they dont follow threw with this. Received my side mirror with broken piece and called to let them know they said they would replace it. When I picked up new mirror this one had more broken pieces then the other one and the piece I called about being broken on the 1st one, was not even on the new mirror. Completely broken off . Good thing I looked at the mirror before I left and found this to be the case......someone is not checking the items being pulled and sold.....when pointed out to sales man he found the problem in a few seconds. I would hope after calling letting them know the 1st mirror was missing pieces they would care enough to make sure your 2nd trip out there, that the new mirror is a good mirror all pieces are there. This is what Gold certified represents and they have it all over there site and when you call...we are Gold certified on phine..yet not me experience Unfortunately the front desk gal not friendly, I didnt feel welcomed..they kept looking at the computer sceens, not i yi gow can i help....when I said im here to exchange my mirror she said ...what...so I repeated and explained she didnt say anything or even look at me just typed...Seemed to not care to be there....poor customer service in my opinion... and when I asked don't you have a policy to check the product before sold...after seeing this mirror they were giving me has broken pieces...she said I dont know 😕 🤷 hmmmm...who dose know... I would hope an employee working there. Alan expressed sorry we didn't meet your standards....hmmmm....you choose to be Gold certified and set your own standards and didn't follow threw. I feel most would perfer a product without broken pieces. As a customer Check your items as they stated each product is different and it's hard to see whats wrong with each one as there all different. Check at store to help aviod more trips out there as there testing and inspections poorly done for me. Gold certified checklist sesction 7.08 all items checked during and after dismantlimg for collion damage and evaluated before sold to customer To be certified

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Russell Brown

Worked with Dustin for repair parts for a Toyota Camry. He went above and beyond to make the process as simple as possible and even assisted when one of the parts wasn't right. Thanks for making this a great experience. I would recommend Nordstrom's for anyone looking for repair parts.

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Heidi Sperry

Call was answered quickly, part was located and shipped overnight. Less than 24 hours and the repair was completed. Photos were texted to me. Online payment was super easy. Just a great experience overall.

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Veronica Pinnix

After searching for 3 months, I purchased an engine from Nordstrom's Automotive on July 16, 2024 for my 2001 Ford Escort ZX2 that had 252,468 miles on it. John, the salesman at Nordstrom told me that the engine was recovered from a crash test vehicle that was tested for suspension and it only had 99 miles on it!!! When it was delivered and my mechanic installed it, he told me that it was the cleanest used engine on the inside that he had ever seen in his life. He said it did not require any gaskets or seals and everything looked new. There was no dry rot. I have driven my car an additional 4,000 miles since the engine was installed and it is operating like brand new. The gears honestly seem to change faster. I am crazy about my old car that's paid for and in great shape. The purchase of this engine helped me avoid buying a newer car and avoiding a car note. Thanks Nordstrom's!!

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Greg Campbell

Hard to find item for was located at Nordstroms. Rodney was a pleasure to deal with. And crazy fast delivery in less than 48 hours from Garretson SD to Detroit MI . Pretty Good!

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Carleton Klaudt

Wow, what an amazingly organization. From the website to the Garretson facility a flawless experience. This is an example to all/any business to invest your time/dollars/energy and the results will be evident.

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Peter Lombardo

Ordered a used front passenger seat for my nissan murano and got it a week later. Good customer service keeping me up to date thru texts. Will gladly use them again

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Marcus Zimmerman

Dustin was very helpful to in getting the part I needed. I called in and had the part shipped to my door. It saved me a lot of money and it worked great.Thanks!

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Troy Lang

Doug with Nordstroms Auto has always come through for me. From the difficult to the readily avaliable parts. This is why Doug at Nordstrom's Auto is my first call. I would highly recommend Doug and Nordstroms Auto for any of your automotive recycling needs.

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Deanna Thompson

Ordered a replacement tailgate for my Dodge Ram. It was exactly what I expected, in great shape, shipped with care at a reasonable price. If you're considering ordering but shipping costs have you thinking twice, know that this company does an excellent job ensuring your order is packed with care. If I have future needs, I'll look here first.

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Brent Summers

Got ahold of dustin and within 10 minutes he had my parts found for me and at a good price! Thanks!

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Vince Wilkes

I was a little apprehensive about conducting business online Dustin made me very comfortable by doing extra things to assure me that he wasn’t a scammer. When I need parts from this point on, I feel comfortable buying from this seller.

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Penny Smith

Dustin was friendly, professional and very accommodating on my different changes to fit my purchase. Thank Dustin!

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Juan Gomez

I can’t thank enough since i found out about you guys, almost everything i been looking for has been on site and Keith thank you again man for finding the part i needed currently. Really appreciate you all.

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Chad Newell

Keith was extremely helpful. I’m 4 hours from home. He tried looking for the part for me closer to my location. 5 stars in my book.

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meagan weeks

Professional quick and knowledgeable. Dustin had the part I needed and was prompt to get it where it needed to go.

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Tonya Niewald

I took my 15 year old son, who is a huge auto enthusiast to Nordstrom's to walk around and look at old cars. We paid our entrance fee and off we went. We walked and talked for almost 2 hours while looking at cars. Half way through the lot we came to a large gate that said Do Not Enter on either side. The gate was wide open, pushing the signs aside. I took this to mean the Do Not Enter was valid when the gate was closed but when it's open they are pushed to the side, negating the message. As a middle aged woman I admit that I may be ignorant to the happenings of a salvage yard, I've never been to one before. We walked up and down isles running into many employees on our journey, no one said a thing. We didn't mess with anything or disrupt any vehicles. At the very end of our day we walked toward the gate to leave and an employee approached my son and advised we couldn't be in that area. We quickly left the area. We were met at the main building by a few angry men as if we were a pair of criminals on the loose. The older man started belittling my 15 year old son and eventually me as well when I tried to take the focus off of my child. We were called stupid, ignorant and a few other unkind names. I made an error by misinterpreting a sign and for that my son was called names and bullied by aggressive and very rude old man. We apologized but the name calling kept going. It was a bit traumatizing to say the least. I'm surprised we weren't hung on site. I've never really been in a situation like this, the simple "you can't be in this area" prompted us to leave immediately. I didn't expect the agressive verbal assault on a sunny Friday afternoon. Yikes!

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mikeytitanic

After awhile of searching for Running Boards for my truck with no luck finding any locally. I found a nice set here and purchased them. Great experience and friendly staff. They shipped them to me in Wisconsin and the shipping was fast! They even included the mounting hardware which seems rare for salvage yards to do. Highly recommend!

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Justin Gatluak

I’m here by acknowledging your company an excellent job on your business. Since I was connected with you guys, all my parts have been getting to me in very good shape. The other thing I would like to add is bad communication.. I appreciate your communication and your kindness. May God continue to bless you guys with the spirit so more people can give testimony of the good business that you are doing so the children will encourage the same spirit. I’m here by giving you guys five stars. And this is not by mistake it’s from Justin auto repair and I’m the owner may God bless you.

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Stanley C

Left a message on chat , someone contacted me very quickly . He got all the details ( brand ,model , year etc etc ) and the photos from the needed part . Was ship very fast in a put in a box with very protected way . Will definitely recommend it and will buy again if I need it and if they have the parts . Thank you

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Carol Tupper

Shout out to Keith (at Nordstrom’s). Thank you for taking the time to LISTEN and taking (or making) time to hunt the issue down; and then continue to work towards a positive resolution. YOU are the best! I appreciate your hard work and dedication — to Nordstrom’s and their customers!

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Bruce Crawford

Dustin was absolutely amazing. Originally I purchased a differential but it wasn't going to be available for a couple weeks. He did some voodoo magic and found me a newer differential from a different provider for only a fraction of the cost. He was very helpful and understanding and was able to get me my part so I could get on the road and back to work fast.gice this man a raise!

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Val Zatirka

Fair price, good parts, always on time. thank you!

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John Doornenbal

I used the text message option to try to find rims for my 2021 Redline Traverse. Within minutes I had a response of what was available and a very short time later, I had pictures sent to my phone. I got tires as a bonus. Closed the deal and picked them up 3 days later. They were perfect and a great deal! A simple and easy process!

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Rashawn Williams

I purchased a replacement engine form Nordstrom's Automotive in August, it was for my 2003 BMW 325i which originally had a blown head gasket. Dustin quoted a great price and when things got a bit difficult he hung in there! The shipping was fast, shipped in 2 days! My mechanic put in the motor which took about a month but I'm driving again! I give this company 5 stars! Ask for Dustin! -Rashawn. W

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Jacquelyn High

Dustin was so helpful with getting the right part for my vehicle and doing so quickly! Amazing customer service!

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John Kilene

These guys are awesome!!!!! I was coming from North Dakota and running a few hours late which meant I would get there after they close. I gave them a call at 4:00 p.m. on a Friday before a holiday weekend because the other place in Grand forks North Dakota did not have what I was looking for even though they said they would. They were super helpful and friendly and willing to pull something at the last minute and stick it in the after hours for me. They made it super easy and sent me a payment link via text for the parts I needed. Paid it with Google pay. And that was off the phone with them in like 5 minutes. Everyone else I talked to enroute to Sioux Falls South Dakota said they would not be able to get any parts for me pulled until Tuesday which sucks because I was making a quick trip there and back. If you're looking for parts for your vehicle, these guys are the real deal. Definitely worth going out of your way to visit them.

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Dianne Larson

Picked up a part for my son today. Seamless. Inviting appearance. Clean, including bathrooms and the very nice kids play room. A great place in the country and best of all....the PTLA (and what it stands for!)