These guys towed my car to the shop when it needed some work. They were very quick and efficient and handled everything while I was in the house. Car got there safely and in a timely manner. Would recommend A+.

Used this repair shop to tow my car and ultimately replace a failed engine. Their work is excellent. The staff seems however to be reticent to return phone calls, but this was not a problem in the end because of my persistence. Their work was warranteed and when a check engine light identified a later problem, they were quick to own up to it and order the part needed. It is back ordered but that cannot be attributed to them but rather to their distributors. I would definitely seek their help with my next car maintenance issue. Keep up the good work.

Very nice tow guy came out for a AAA call, my car wouldn’t start. He got into my car to put it in gear to back it onto the flatbed.He broke my shifter - snapped it right off so it just dangled. I don’t even know how hard one has to pull to make that happen, but he did it.I know he did it. He knows he did it.He was really nice. And he seemed really nervous, so I actually *felt bad for him* and was prepared to eat the cost, as my starter needed replacing anyway.But, to replace the shifter required replacing the whole steering column. With a junkyard part, the repair still cost me $600+I put in a claim via AAA… three weeks for response, and - shockingly, the driver denies it. Was broken when he got here, he said.As if I broke my own shifter, and then tried to set up some poor tow guy to take the fall.I have tremendous sympathy for a nervous guy who makes a mistake on the job… but I loathe a liar.

I was stranded on the side of the road in the 95 degree heat on Friday until I was rescued by Superman! (Okay…not really. The tow truck driver’s name was Will and he was wearing a Superman mask). But he may as well have been. I have never had to call a tow truck so was a little antsy, but Will was super nice, efficient, respectful of my vehicle as well as my concerns. He kept me up to date on when he would be there by calling and he was right on time. He towed my car to the dealership (which I work at), unloaded it into a very tightly packed parking lot and did a better job steering it into the parking space than I could have done driving it. I do not envy him having to do all of this in the unbearable heat. To the owner of Northeast Towing: I am very much a customer service critic having been in the industry for about 40 years, and I have to tell you that Will’s customer service was spot on! He, for sure, should be a keeper. Thanks again! 😊

Very professional. I got a flat tire and called AAA. Mark got the call and responded within a half hour. Marc was very professional, polite, and efficient. He changed my tire quickly, and remounted the damaged one to my spare mount. I was truly in awe about how quickly he responded and how quickly he was able to change my tire. He even went above and beyond by inflating the spare tire for me. Thank you Marc.Service: Tires

Taylor Stockton replaced my battery. He was very knowledgeable and did a great job! Service: Battery

They are exceptional. From the wonderful customer service to the pride and exemplary quality in their work. My car had died, I just moved to the area, and I was too far to try to tow it to my fathers shop (in western Mass). The gentlemen at Northeast Towing helped me when I needed it most. They are helpful, honest, fair, trustworthy and the workmanship is the best I had ever had. I will now be bringing my car to them for all future service.

I don't work with them but I've met people here and as another roadside service myself to call and ask for help they are there n can make it happen

When my local AAA driver did not have a battery for my car, NE Towing went out of their way, out of their typical jurisdiction, to help me. Such a simple thing that made a big difference in my day. In fact, it made the difference in me being stranded for a minimum of 4 days. Thank you! From the Manager to the Tech... great service that was greatly appreciated!

Called Toyota Care to arrange for my car to be towed due to electrical issues at 4pm (not driveable). Told by North East they would be there within the hour. Call Toyota back 2 hours later because no one showed up. Told they went to the wrong address. Told 2 hours later that they "don't service my area" when the address they "supposedly" went to was only a few miles from where I was. Thank god my husband was able to come get me and my 9 month old baby. If you say you're going to be there either say up front you don't service the area or actually show up.