O'Reilly Auto Parts 77551

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Sadison Delion'

I called at 8:55p.m. to see if I had a warranty on a part,they said yes,come get it. I live 4 blocks away. I get there at 8:58 p.m.,another gentleman is standing at the door but the door is locked, I see someone come from the back, look me dead I’m my face then walk off as if we’re not standing there. We stood there for another 2 mins, someone else walks from the back & did the same thing. If you were going to close “EARLY” you shouldn’tve had me come up there. Now my cars running hot & I am to! Tomorrow before I head in to work best believe I be stopping by to let them know about there poor customer service,but I will be taking my business to another location.

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Kirk Hale

I rarely give bad reviews unless it’s absolutely warranted. I stopped in here to get wiper blades. The sign in the window says ‘free wiper installation’ and I think YAY since I’m no good with this kind of thing. The man, Greg, (that was the name on the receipt) was very polite and sold me the wipers and said he’d be out in a few minutes. We waited and waited and waited. I finally went back in the store and inquired. The other man who during the 50 minutes I was there and seemed to be doing NOTHING AT ALL nor was the woman who was also ‘working’ told me Greg would be out in a minute. The only one working, helping customers and answering the phone was Greg. I could understand if the place was packed or busy as heck but there was not one customer in the store and all three of them were just standing behind the counter chit chatting. NOT ONE!!! We left. We won’t be back to this one. I have nothing but praise for the other location on Broadway.

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Alexandria Underwood

5/5 ⭐Brian went out of his way to help me put oil in my truck and getting me back on the road. I was already having a rough start to my early morning.Will definitely be coming to this location from now on!!!

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Brittany Davis

Courtney went above and beyond for me he got my Malibu trunk latch to start working again. He saved me 400 bucks

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My Name

Ok price but brand new windshield wipers should not leave multiple lines on the window again, and also last longer than a month, again.

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Linda Perrato

They don't seem to be trained on customer service with the auto paint, not even the manager could answer questions...

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Julia Webb

Brian was wonderful! My AC had gone out and I didn't know how to charge it, so he directed me. I owe him one!

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Christopher Edwards (Real Deal)

Great service didnt have the tool i needed, a chain link riveter rivet...

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Elizabeth Madson

Fabulous, founded everything I needed for my car. Great customer service

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Oscar Martinz

Battery went bad in an rv trip drove to autoparts nicest lady help me with in the hour check the engine light we try charging, and was dead ,got a new one and on my way back to vacation ,I always try orralys first .thanks lady ..