O'Reilly Auto Parts 63501

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Sherri Ray

One pole on my battery gets pretty corroded periodically, and I have to get that cleaned off so the battery keeps its charge. However, last week on the coldest day of the year so far, my car wouldn't start & I eventually had to call AAA as 3 grown men & I could not get the hood open to jump start it. The AAA guy got the hood open & the car started very quickly and told me to have someone check the battery because of the corrosion. I went to O'Reilly Auto Parts as I've been there before & they've always treated me well. I thought I would need a new battery, but they told me on the phone to bring the car up and they thought they had something to help with the corrosion, & actually said "why buy a new battery if you don't need to yet?"So I took the car up there, purchased 2 items totalling under $10, and the kind gentleman spent a good half hour out in the cold using their own stuff to make the corrosion go away, and finally something to help it stay away, & didn't charge me a thing for all that work. I was also impressed that they did not try to sell me a new battery when they could have, & I would have bought one. All this is why I really like O'Reilly Auto Parts so much! They saved me a ton of money & didn't push a part on me that I did not yet need!UPDATE: Three months later, still having even more corrosion & my car needing to be jumped with my self-jumper several times & finally even on a warm day, I went back to O'Reilly's where they checked my battery which by then had charged since it had been started & I had cleaned the corrosion off the pole, they after further inspection & listening to my accounts of what has happened did recommend a new battery, but told me it still might not be all the problem. The gentleman also told me if I wanted, I should do a price check with a couple other places before I decide since this is a major purchase for me. Now when was the last time a retailer suggested you compare prices elsewhere before purchasing a battery? I am so impressed by O'Reilly's that I, unless there is a huge price difference, will most likely go buy a new battery from them given how well they have treated me. The kind gentleman wanted me to take my time since I can jump start my own car without help to be sure of what I wanted to do. Again they did everything they could to find the problem, but by then I had cleaned off the corrosion with their products, and the car was working fine. I am just so blessed by their continued assistance!

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Tim Wood (Tim)

They had the headlight bulb we needed but he really didnt want to put the bulb in as stated in the website. It took me all of 10 minutes when i got home.

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Lowell Miller

They got a good thing going on. A lot of low price guarantees and lifetime warranties.

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Jacob

Staff is really nice and knowledgeable they have a tool rental program so you can rent a tool to get a Job done then when you return it you get your money back. It’s a great place to go to when you need some help getting parts soon or advice. However I did find that most brands they carry you can get off of Amazon for more then half off sometimes. I know they have to make money but paying $60instead of $30 for the same part and same part number is crazy.

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Lily Mill

Very quick and easy experience. I knew what I wanted, but if I didn't, a worker gladly offered his help as soon as I entered and was really nice.

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Woody Woods

good people, Pricey parts, Seem to be a knowledgeable staff, If they don't have it I'm pretty sure they can get it for you

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caleb wiggins

One of the best places to get parts for your car truck or even recreational vehicles and atvs. Every so often they don't have what you need but it's incredibly rare for such incidences. Keep up the good work guys!

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Darwin Connell

Good bunch of people here, very friendly and helpful...I would of have them 5 stars but one of their workers seems to not know anything, even if it’s in front of them on the computer...my honest opinion is they should let Tyson go but I’m not the manager I’m just a shopper.Montana (manager) and Chris (asst. manager) are really good guys that really go out of their way to help people.

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Anita Bichsel

Very helpful staff who were knowledgeable

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Sharon Dickow

Staff is always very helpful and friendly.