P J's Auto Parts NY 14423

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Ed Smith

Called to have some parts put in for return pickup. Asked if my company ever kept any parts. It’s not my fault these salvage parts are insurance prices but not insurance quality. Terrible customer service and I’m hoping this is my first and last interaction.

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Pavel Sandul

Called in about a part and right away received so much attitude from the guy on the phone. Continued to talk to him and confirmed the correct part was still available. Asked for a picture because drive one way was 2.5hrs and was told they don’t have anyone available to do that for me. And still getting so much attitude from the guy for no reason. Called and confirmed that part is still available before heading out. Came there and was told the part was sold awhile back. Thanks for wasting my time

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Rodney Menard

Called looking for a somewhat hard to find part, talked to Bill, he was very helpful in finding the part I was asking for and completed the transaction via phone. Item arrived a few days later, in the exact condition as described. I would definitely recommend this business for any auto part needs.