P J's Auto Parts NY 14423

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Pavel Sandul

Called in about a part and right away received so much attitude from the guy on the phone. Continued to talk to him and confirmed the correct part was still available. Asked for a picture because drive one way was 2.5hrs and was told they don’t have anyone available to do that for me. And still getting so much attitude from the guy for no reason. Called and confirmed that part is still available before heading out. Came there and was told the part was sold awhile back. Thanks for wasting my time

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Rodney Menard

Called looking for a somewhat hard to find part, talked to Bill, he was very helpful in finding the part I was asking for and completed the transaction via phone. Item arrived a few days later, in the exact condition as described. I would definitely recommend this business for any auto part needs.

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Kris B

Purchased a used transmission for my 08 Sierra here , price was good , customer service was good and part works as intended. I have read many bad reviews about this business right here on Google, what struck me was the brazen responses by the owner , as a business owner myself I do understand that as a customer you may believe you know what's best ,but sometimes situations could be handled better if you would communicate Instead of speculate. I would recommend these guys , just call before you go.