R & D Auto Services NY 10707

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Anne Moretti

I was sick with a bad cold and ran out to the store. I came out to find my car wouldn't start, in this freezing cold weather. A local mechanic came with a battery charger to jump it, but the car would not start. It seemed to be an electronics wiring problem or the ignition. I then called AAA to have the car towed to a repair shop to have diagnostics run on it. Mike from R& D Towing/ Auto Services came out right away. He said he wanted to double check the battery first, before bringing a tow truck. He is a battery specialist and knew this model of car well and the type of battery. He tried one battery charger, and the car would not start, and explained that a double jump would be required, so he hooked up two chargers, and right away the car started. He smiled and told me I should drive it to my mechanic's shop and have them replace the battery. He was super nice, and I was so grateful that he saved the time and the hassle of having my car towed, especially in this cold weather. Five stars from me!

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Joshua Gravel

Beware of shiesty practices especially with Rob. Local police arrange tow. Explored repair options with co-owner John who seemed much more honest and agreeable to my terms than his partner Rob. Repair options ended up prohibitively expensive and in excess of vehicle value. At that point co-owner Rob took over the discussion, tells me he planned to wreck the vehicle to junk yard and initially agrees to my conditions for vehicle surrender which involved my removing a recently installed part. After he demands I sign over my title, he allows me access to his lot and my vehicle but during part removal I realize I need to to get a tool to finish the job, leave briefly, then upon returning police were called and Rob switches position re: part removal, accuses me of not being qualified, threatens me with trespassing, says he's not planning to wreck vehicle anymore, implying he wanted to keep vehicle all along. Even Police responding to scene recognized the dishonesty that was playing out. Very regrettable experience. Would not recommend. No Stars. 0/5.

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Jai Ware

On Saturday 6/29/23, my father age 85 was 2hrs, 59 miles away from home. He had a flat tire and broken window. After a kind stranger sat w/ Dad for several hours until I was contacted (I live in Georgia) and was able to arrange a Ride share for my Dad to get back to Jersey Safely. Thankfully the Police in the area assured me that Dad’s truck was still there since Saturday ,they referred R&D. Ron with R&D confirmed the truck was there and he/they would help. People say that Northerners are” unkind”. NOT so in this experience! From the stranger who sat w/ my father, to the officer who knew who might help, to Ron at the shop, and the tow truck driver. My eternal thanks!!