Remington Auto Salvage Inc . WI 54703

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Ethan Meyer

I can’t say thank you enough to these guys. After having a completely miserable day. So I’m sure I was a little on the edge side. I called looking for a transmission. The guy on the phone had a few different ones to pick from. After picking a transmission in price range. I then found out that there was a core charge. I’m an over the road truck driver, I’m not home very often. I haven’t gotten a chance to pull the transmission Out of the truck The guys were more than willing to work with me On returning the core. Then, after all of that, I wasn’t gonna be able to make it up there before they close They said no problem. We will leave it outside for you to pick up. I said awesome thank you! It is now 7pm on Friday I am just pulling in the driveway Looking at this beast of a transmission that I was not expecting to be that size thinking how am I gonna put it in the back of a pick up? By a stroke of luck, one of the employees are still there I really wish I would’ve caught his name, but after the day I’ve been having I was just in go mode. This guy not only offered to help me pick it up and put it in the back of the pick up by hand but then when I asked, is there any chance you have a forklift and we can just pick it up and put it in the back, you said absolutely Now these guys didn’t have to work with me that guy didn’t have to be there and help me put it in the back of my pick up but they did and all I can say is thank you. I am incredibly grateful. and in this day and age, it’s crazy you don’t find customer service like that anywhere So thank you for being in business and being A Quality business with fantastic employees!

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Fred

Kristian, as always came through and helped me again. I needed a front bumper assembly and wanted it to match the color of my car. He looked all over and found one in Georgia. He had it shipped to their yard. I’ve bought thousands of dollars of car parts from Remington Auto and the 175 mile round trip drive is well worth it. Obviously, I’ll be back. Again, Thank You Kristian!!

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Captain Hook Chad Fleming

Had a customer buy a transmission and their extended warranty. Weird when installing, installing a new filter and seals is required by us. It went in smoothly, but did not work. Started the warranty should have been in the 90 day that it came with. Van moved 2 miles total.<br>It took 16 days to get a replacement. 2nd trans came dirty and had a filter in it. Changed filter, 3 seals, it has been 2 months they have NOT paid the invoice for the repair. I run a small shop and only work on my towed customer cars.<br>Same vehicle and here we are with a bad alternator. Customer swing in and grabbed one so I could meet him to tow it in for replacement. Tear it down and the replacement alt is broken. The counter guy even said he could see it was broken in the pictures.<br>Had to make a special trip back down to get a different one.<br>I have been wrenching for YEARS. We have and shop I have worked at have bought TONS of recycled parts. I don't know if this is their new normal or what but will use caution moving forward from here.