Riverside Auto & Truck Salvage OK 73128

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Melody Arnold

0 stars, but had to put 1. Drove 3 hours to pick up a hood for my husband’s body shop. The hood was a piece of junk. He had to walk out in the unorganized messy lot in the rain to look for another one. He did not find one. The owner wasn’t there, the staff were very rude and cussing at him. Staff said he felt like he was talking to a kindergartener. There is also a dog out in the yard that bites. It bit him on the ankle, and luckily he had boots and jeans on. Definitely not ever going there again!!!

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Emily Goslee

I came from Missouri to come get an engine for a 96 Mustang, it’s my prized possession and my transportation. They said they had this engine and they tested it, so the first time we made a 14 hour round trip to get this engine. Which they were super rude about everything when we got there. We got home and had it for a few weeks and my dad realized it was locked up and there was absolutely no way they tested it because there’s no way it would start. My dad called wanting a refund because they very obviously lied about testing this engine, and they said come return it and we’ll refund you and instantly hung up on us. So we drove all the way back to Oklahoma City today and when we got there they were still very rude and lied straight to our faces about testing this engine. Terrible customer service and obviously big fat liars.

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Irene Hull

Monday (April 14, 2025). Our mistake. We should have done our homework and read the reviews. We trusted our mechanic. He probably had good experience with them. He had confirmed with them, over the phone, the Friday before, that the parts were available, at $65 each. I guess we didn't have the luck or this business were understaffed or demotivated. I can't rate lower than 1 star. We asked for 3 items. Bought 2 (rear bumper and duct sub-assembly) of our damaged items to show them. Miscommunication, only 2 items (rear bumper and tail light) was understood. Our fault, we should have double-checked. Anyway, we paid for the 2 items. That was at 11:04 am. We were told it would be available after 2 pm. That was 3 hrs between. So we left. 2:18 and 2:21 pm, we called to check. They said they were going to pull the parts out then. We were thinking, if we didn't call, we won't know when they would pull them out. Took them about 1/2 hr to pull out the item because at 2:52 pm, they called us and said we could come and collect. And guess what! There were 2 cracks in the bumper. They said the tail light were burnt and unsaleable so they refunded us for that. It would be respectable for them to call us and let us know about the tail light instead of telling us when we got there. We were not happy with the bumper (with the two cracks) but this was a salvage yard. I don't know if other salvage yards do this or not, but this one charged 4% of the salvaged part, which they listed down as yard fee. So for 1 salvaged part, you would be paying $73.43 ($65 for part, $2.60 yard fee, $5.83 tax). So for us, the unsaleable tail light was a blessing in disguise. I ordered from Walmart.com the tail light (new) for $52.87 ($48.46 for the part, $4.41 tax) and it was shipped free to our home! We regret for paying $73.43 for the left rear bumper (with 2 cracks) from this yard, because we would have paid only $45.63 ($41.82 + $3.81 tax) new and shipped to our home! Taught us a lesson to always check if a part could be bought online and compare the prices. We will not go to this salvage yard again. 1st experience and it was a bad experience!