Saratoga Classics & The Parts Broker 12866

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This is a fraud alert. I want to warn everyone that this company is a fraud. Hopefully you read all the reviews here before you conduct business with them. This goes for companies that are brokering parts to them, as well as persons who are seeking parts for their own vehicles. You will 100% be burned if you do business with them.

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T. Schmidt

They replied to a request that I placed on partsrequest, said they have it. I called, the price they named was reasonable. I expected they ship it to me, but he said could pick this up at a place close to where I live and save $100 in shipping. I made a "down payment" of $50 and next day he told me the address of a junkyard where I could pick it up. Later I saw all the terrible reviews and, but all worked fine. I just learned from the second company that I could have simply looked up the part on car-parts.com and that the "down payment" was in fact just his fee for searching 2 minutes on a better site than I did. Well, OK, stupidity deserves whatever it gets, and I got what I needed, but $50 for 5 min work is still a hefty fee.

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Daniel Salguero

Very expensive broker. Part was $125 and the charged me $375 for shipping and their commission. if you are in desperate need, look somewhere else. Not here. They charged first their fee and then they charge for the part. Overall i wouldn't buy again. Im telling you.

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Kenzie Hendlin

Thankfully had a good overall experience using Saratoga Classics.Having already given them my money before seeing the tremendous amount of bad reviews (which made me extremely nervous), I kept on them about my part and just hoped for the best. The owners consistently sounded a little aggressive when answering the phone (especially the female owner) but seemed overall nice. Whoever Justin is, he is by far the best customer service person I spoke with there. My part was delivered (a little late), although had also been told that they turned down a few parts because they ended up being rusty, so I was thankful they didn't send me those. Once charged by the second company, my total cost was more than I was quoted. I immediately called John, reminded him how much I was quoted and was thankfully refunded the amount that I was over-charged from the other company.While the whole process wasn't seamless, I am very happy to not have experienced any of the horror stories others have here.

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Brittney Jack

I ordered a part for my car. I called everyday and they still haven't shipped off my part. And it's suppose to be here in a week. The service is terrible not worth the time. And they charged for a restocking fee. Like it didn't even leave where ever it was. How you gonna charge that. And I still don't know how much I'm getting back on my refund. This place is not worth the time. If it had no stars option I would click it.

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Francisco Guerree

***SCAM ALERT***Sent the wrong part (after I gave them a specific part # which they confirmed having), badly damaged (not fixable) to the wrong address. They basically tell you they have the part you're looking for, go into the dealer website to verify the part #, tell you they could get it for you without having access to it. Then they deny giving you a bad or damaged part, & tell you they won't give you your money back. John (owner) was the one who took my order & denied me my money. Both Dawn & John are liars! Dawn told me they'd process my refund & then said they can only replace the part. Told me she sent the pics of my damaged part to the vendors they bought the part from then changed her story several times before telling me they could only replace it. Who wants to go thru such an ordeal twice. By most of the reviews on here it's clearly evident they're notorious for scamming people the same way. This company doesn't deserve to be in business.TOP RATED SCAMMERS! DON'T BOTHER GIVING YOUR BUSINESS TO THEM. REPORT THEM TO THE BBB.

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Greg Taylor

If only I could award this company with a negative status. I ordered a part, supplied the part number, picture and size of wheel. The order was placed and the item was delivered. Completely wrong. I contacted the company thy ordered from and even they said the=at they never carried that part. Received partial payment and just received the balance on 8/23/18. This order was placed on 5/20/18. Customer server is the worst. Never again.

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Alan Caywood

Not a place anyone should ever deal with. Between John and Dawn they are nothing more than liers. Blamed me and the wrecking yard for the 2 weeks to get the part I ordered. I talked to the yard that sent me the part and they sent me the email order. I ordered the part on February 18th and the yard didn't get the order until the 26th. This was after I emailed and called to see where the part was. They blamed the yard, said that they claimed to never have received the order. They said on the 24th that they resent the order. But they didn't send it until the 26th. Terrible business, stay away. If I could leave zero stars I would...

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Steven Carman

First part they said was bad they ordered a second the stem broke she said so they ordered a third. Started on tuesday, its now sat, according to **** who seems to have a short memory it will be here by end of next week. Now ive been having to call each day to see what the holdup is, not very pleasant to talk to they seemed stressed. Well in the end, **** seemed to believe i was wrong to be calling on sat to find out why i didnt get the promised tracking number on friday. The lady reassured me she would let me know something, she didnt. When i mentioned canceling the order, John got irratated and said if i dont want it, refuse it when it gets there ill charge you shippong both ways and restock fee, thats not good business where i come from. So do i wait no matter how long it takes or cancel and risk retaliation charges from john? If i survive this deal it will be my last with these folks.John if you dont do business on saturday then don't return calls and turn a customer against your business on saturday.Folks i would advise looking elsewhere!Unless you don't mind rude

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Kevin Boone

Saratoga omg worse place ever I have been dealing with them since June 23rd about a A.C Compressor, today is July 13th it has been hot out & I have been waiting for my piece the price went up 2 different times & 4 different compressors have been placed didn't work they said & when they found different ones the price went up each time, 1 arrived & it was wrong I had to send it back now waiting on the fourth one they said i'd get it by next mon it was the prior mon when we placed the order tracking says it will arrive by the end of Tue I can't wait to get all this non sense over with & be done with it all. Horrible experience especially in this heat!