I inquired about a vehicle that was impounded to see how much it would cost me to get it out for the owner had posted it on OfferUp. Needless to say I was about to get duped by the owner of that vehicle. The office manager and super visor were very professional and brought up a bunch of red flags about what I was thinking about doing and did it in a way that I realized it was going to be a costly mistake on my side. I just want to say thank you for looking out for me and the world could use a few more good people like you. Thankfully yours Robert and Debbie Rodriguez.

Found ourselves in need of a new ignition switch and a tow for the repair. Husband did a search and found Steve’s Automotive. Since he is also Steve and they were AAA tow service we went with them.That did a great and very timely job for us and we are very pleased. Don was great to work with and knew immediately what was wrong and had the part ordered and installed is less than 3 hours.Services: Car towing, General repairs & maintenance

Booked with AAA at 12:22 pm at 1:53 pm Steve,s towing gave me a 30 min eta. At 3:45 called Steve's Towing and spoke with a female on the phone, she said she would call back with an ETA. No call back. Called AAA at 5:20 pm they referred me to another company. Steve's Towing 5 hours Plus now no show, no call. Unprofessional, would never recommend for any service.It's Monday two days later and Steve's Automotive still hasn't called me back too even see if I was taken care of. I am a retired disabled veteran told the woman on the phone stranded off I 95 for more than 5 hours.Service: Car towing

I called for a AAA TOW at 345 pm from the side of the road they never showed up and told AAA dispatch they did. Text update said on the way ..never came. Then text said here and never came. Me and my 3 year old waited for 2 and a half hours in 110 degree heat then abandoned the car and left in a cab! They told AAA they showed up and my car was modified. Liers.Service: Car towing

I called them for a tow and turned out that I didn't need it. The original fee was $120 the driver changed the spare and said the price would drop to $65. I let him change the spare and he said he couldn't refund any of my money. I was over charged. $120 for a spare change.If your driver told me that I would be receiving a refund for the job changing to just a tire change then he is obligated to refund it. If I knew that your company was gonna drive out there and do that, I would have put the spare on myself and never called your service.That's not any kind of a bargain where I can see. You should have just honered the refund for not towing anything if that's what your employee stated to me. I will be getting in touch with you and I think it's only right that I am refunded something for this. I have been struggling financially since the pandemic and health reasons so, $55.00 means a lot more to me than it does for you. I'm sure your company will not go out of business for a measley $55 bucks but, for me that's getting to buy food or starve. So I think I deserve a pass for this. Remember, sometimes people need a little bit of compassion in a situation like this. I'm just one of the millions of people in a bit of a slump do to the recent collapse of our economy and health crisis. If I was a friend or a relative of yours and you knew my situation, would you keep my $55 dollars? I hope you feel better now that I am in need of all the little bit of money I have and I will not be able to get some of the little things that I was counting on to survive. When you are out for a fancy dinner with your family and friends, remember that I may not have any food for days. God bless you and I hope you have a wonderful day.

Horrible experience with this company. I was following the mans directions and he let the my rear of my car smash into the ground. After seeing that we waited for a supervisor and when he arrived he went straight to my car to try to put it into neural to let it just slide off the tow truck. While sliding off it smashed my front bumper into the bed of the truck. He left my car in the middle of the street after pushing it there to help get it on the tow. Then after all of this they told me they couldn’t do it because It was modified but my car rides higher then stock. Would not recommend.

Absolutely horrible, rude, unprofessional ! I was stranded on the lake, working long hours manually trying to dig out our vehicle and our last hope was to call triple AAA and they subcontracted Steve’s Automotive to “help me” around 8pm. Stranded with 5 adults and 3 children, the driver from Steve’s automotive and towing sounded like he did not want to help us o NBC the phone and urged us to call tomorrow to get it towed instead. Upon his arrival after confirming with him that we need his service tonight he did not come down from his truck, did not lower his window to speak with us. He told us to go back to California as we are communists?? A group of 8 stranded trying to get back to our hotel. Unbelievably rude! Do not recommend!

Insurance called them for a tow. We where by the Vista point coming into havasu. They told the insurance it would take 5 hours, it was 118 degrees at that time and went up to 120. Our insurance then called us and they told the insurance they couldn't make it out. Our insurance called another company and showed in less then 30 minutes . Watch if Steve's towing is called by your insurance

Not often will an individual get help when calling the wrong place of buisiness, I had an accident because of heat stroke and couldnt remember the towing service , called Steves and the ( assuming ) gorgeous lady guided me in the right direction .

Great service - and prompt! I am especially grateful to Don who made a difficult situation as easy as possible. He's got a great attitude! Very helpful. This place made a difficult situation a learning experience! And, a special thank you to Jasmine.