Stokes Auto Parts 21755

O

Ormond Curtis

First time coming here. I usually go to Beltway Used Auto but they didn’t have my part. I needed a window regulator for my Optima. The guys in the office were pretty cool and the person who went out to retrieve my part was exceptional at his job. Thank you guys!

H

Henry Greenhow

Bad service, go to lkq. I needed a transmission for my uncle's truck and said that they had one, drove a hour away to get it. Had the mechanic put it in and it was bad. Had to take it back out and take it back to them and get another one. Paid the mechanic again to put it back in and it was bad. Asked for My money back and refused. I did this 4 times before I got a good transmission with only 5 days warranty left on it stay away.

M

Mesho VA

Brocks is Unprofessional and very rude person don't lose your money and time with this people, I pay a top dollar for an engine he said is tested I had to drive 3 hours to pick it up I took it home find out is filled up with water so they made me to bring it back for replacement which is they want to replace it with another bad one very bad experience don't do business with them.

V

Vanessa Graziano

MD based auto part salvage yard. Calling ahead is highly recommended as many parts are often times required to be "pulled" from a vehicle on the property or may have to be obtained from a sister site. Pricing is fair. This is an auto salvage business . There are no frills,bells or whistles. These men work with their hands and work hard. Have make,model, year and detailed specs IN HAND when speaking to them for the best possible outcome.

J

Jay Morrone

These guys are stellar.. awesome team that accommodated my needs. I needed a fuel sending unit for my Jeep. It’s an odd year and the part was discontinued. They didn’t have the part I needed in their yard but they had it shipped out from Baltimore for pickup. Zach went above and beyond to help. The gentleman sent me a photo to confirm. The yard is well stocked too. Don’t sleep on this yard. They run a tight ship, and they’re all very knowledgeable. You’ll be shocked at what you can find in there. Awesome team and great experience. I’ll be back for sure.

S

Santos Alvarez

Amazing costumer service and very helpful

P

Patrick Taylor

Yesterday I rushed down to Stokes after I got off work. I got there a few minutes before the closed, and I didn’t know that any thing under $100 dollars had to be paid in cash and I didn’t have enough on me. Zach hooked me up and stayed open late while I ran to the closest ATM to get the cash cash, over great experience.

J

JJ

Very very poor customer service, very rude workers. I towed my sisters car to this establishment, I was not able to get the car off by myself lucky my peoples were there to help me. Still couldnt get it off though. The worker who was driving the tractor came up to us to tell us to move from the spot where we were parked. I asked him to help us pushed the car off the trailer dolly. He responded " I am not going to kill myself to help you" then he was rushing me to move. Had I know that these people didnt care about their business or helping customers I would have never came to this place. To think, given them a good quality used car that the only thing wrong is the transmission that is failed for them to make money off selling my car parts. I would think they would be appreciative and grateful. I will never do business with these people again. I hope this helps other people to be prepare what to expect from this place.

U

Ulises Mariona

Very poor service!! You would think donating a great used car would be welcomed. Workers at the lot verbatim stated “I don’t want to kill myself to help you” we were trying to unload the vehicle off of our Uhaul dolly and they even rushed us off because we were in “their way”. Very bad experience

Z

Zamir A

Do not go. Over the phone they will tell you they are selling you grade A painted parts. They are more like grade C. Also they don’t take card for under $100 new rule I have never seen before.

R

Regie Bala

Wow! I got the angriest lady I’ve ever dealt with! I was confused by a text message to pick up my car not realizing it was the same service as she had called me earlier to confirm. She went straight into making assumptions about me and threatened to cancel my tow. All she could talk about is me disrespecting her and all I tried to do was I got confused by a text message and was trying to get clarification. She started yelling at me so I hung up on her. I try to be nice but if you’re gonna yell at me because you wanna, I ain’t listening.

J

Jonathan Bennett

Had the part i needed at a good price! Pulled the part fast and very frindly people

S

S “Srahi” Master

Extremely rude and unprofessional. Their parts are more expensive than brand new parts. Don’t waste your hard earned money on this low grade business with disrespectful employees.

J

James McFarland IV

I called everywhere looking for a used honda 2.7 v6, being from eastern panhandle of west virginia I had wv,va,md and pa to look. Stokes not only had the engine,they had the best price and guaranteed the motor for 30days. Hooked everything up and the engine sounds beautiful,car runs like a new one again. Thankyou so much for being honest and standing by your product.

S

Shifting Gears

They never let me down. Love this place.

R

Robert Jones

Chris rose was a big help with getting me the part I needed. They be stupid if they ever let him go!

M

MARTIN FARMER

POOR, POOR, POOR!!!! DO NOT DEAL WITH THESE LYING THIEVES. THEY SOLD ME A REAR THAT THEY SAID IN THEIR COMPUTER WOULD FIT MY VEHICLE , IT DID NOT AND THEY REFUSED TO MAKE GOOD ON THEIR ERROR AND BLAMED ME. I EVEN OFFERED TO TAKE $100 for a Rear I JUST PAID $265 FOR. THEY KEPT ME ON HOLD FOR OVER A HOUR, THEN SAID THE OWNER IN FLORIDA SAID NO! You have been warned, LEARN FROM MY MISTAKE!! STAY AWAY!! My cousin is a Judge and Lawyer, I may take further action. DO NOT TRUST STOKES!!!!

M

Mohib Akbary

No longer a good junkyard, I hate to say this but this place used to be a hidden gem but now they just charge for overpriced nonfunctional parts, spend your money elsewhere stay away

E

Edward Walsh

Three thumbs up cost wise and 5 stars in service. Best around.

J

Jason Kroll

Called for a part,was told to come there pay , then come back to pick up. For real you can't get the part there, then pick up and pay same day .

G

George Patterson

great service, good people. will definitely return. lots of cars to choose from

J

Joel Maltese

Lots of vehicles in stock. Great organization of makes/models. Great customer service.

F

Floyd Collins

They sold me a bad part. They took the part back. But they didn't refund my money.

b

bigtow1824 darnell

It's okay but they helped me off for 3 days for my parts

D

David Womack

Gone the extra mile to help me out. Good group of guys.

e

eric tervakoski

Helpful staff and lots of parts and local

G

George Stitely

Great experience had what i looked for

r

robert honeycutt

Got some interesting stuff!

T

TJ_Country

Good parts fair prices

m

mark Sigmund

Great place to get used parts