Stokes Auto Parts 21755

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Mesho VA

Brocks is Unprofessional and very rude person don't lose your money and time with this people, I pay a top dollar for an engine he said is tested I had to drive 3 hours to pick it up I took it home find out is filled up with water so they made me to bring it back for replacement which is they want to replace it with another bad one very bad experience don't do business with them.

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Brandon Newton

The manager Brooks is the man, he found a difficult part for me and an amazing price that I wouldn't haven't been able to get anywhere else. I would definitely recommend all my friends and family to go see Brooks

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Jay Morrone

These guys are stellar.. awesome team that accommodated my needs.I needed a fuel sending unit for my Jeep. It’s an odd year and the part was discontinued. They didn’t have the part I needed in their yard but they had it shipped out from Baltimore for pickup. Zach went above and beyond to help. The gentleman sent me a photo to confirm. The yard is well stocked too.Don’t sleep on this yard. They run a tight ship, and they’re all very knowledgeable. You’ll be shocked at what you can find in there.Awesome team and great experience. I’ll be back for sure.

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JJ

Very very poor customer service, very rude workers. I towed my sisters car to this establishment, I was not able to get the car off by myself lucky my peoples were there to help me. Still couldnt get it off though. The worker who was driving the tractor came up to us to tell us to move from the spot where we were parked. I asked him to help us pushed the car off the trailer dolly. He responded " I am not going to kill myself to help you" then he was rushing me to move. Had I know that these people didnt care about their business or helping customers I would have never came to this place. To think, given them a good quality used car that the only thing wrong is the transmission that is failed for them to make money off selling my car parts. I would think they would be appreciative and grateful. I will never do business with these people again. I hope this helps other people to be prepare what to expect from this place.

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Ulises Mariona

Very poor service!! You would think donating a great used car would be welcomed. Workers at the lot verbatim stated “I don’t want to kill myself to help you” we were trying to unload the vehicle off of our Uhaul dolly and they even rushed us off because we were in “their way”. Very bad experience

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Jim McFarland

I called everywhere looking for a used honda 2.7 v6, being from eastern panhandle of west virginia I had wv,va,md and pa to look. Stokes not only had the engine,they had the best price and guaranteed the motor for 30days. Hooked everything up and the engine sounds beautiful,car runs like a new one again. Thankyou so much for being honest and standing by your product.

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Regie Bala

Wow! I got the angriest lady I’ve ever dealt with! I was confused by a text message to pick up my car not realizing it was the same service as she had called me earlier to confirm. She went straight into making assumptions about me and threatened to cancel my tow. All she could talk about is me disrespecting her and all I tried to do was I got confused by a text message and was trying to get clarification. She started yelling at me so I hung up on her. I try to be nice but if you’re gonna yell at me because you wanna, I ain’t listening.

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Joel Maltese

Lots of vehicles in stock. Great organization of makes/models. Great customer service.

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Jason Kroll

Called for a part,was told to come there pay , then come back to pick up. For real you can't get the part there, then pick up and pay same day .

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MARTIN FARMER

POOR, POOR, POOR!!!! DO NOT DEAL WITH THESE LYING THIEVES. THEY SOLD ME A REAR THAT THEY SAID IN THEIR COMPUTER WOULD FIT MY VEHICLE , IT DID NOT AND THEY REFUSED TO MAKE GOOD ON THEIR ERROR AND BLAMED ME. I EVEN OFFERED TO TAKE $100 for a Rear I JUST PAID $265 FOR. THEY KEPT ME ON HOLD FOR OVER A HOUR, THEN SAID THE OWNER IN FLORIDA SAID NO! You have been warned, LEARN FROM MY MISTAKE!! STAY AWAY!!My cousin is a Judge and Lawyer, I may take further action. DO NOT TRUST STOKES!!!!