Tubbs Used Auto Parts 23523

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Nellie Roselund

Went in to get a part for my pilot. The lady in the office answering phones had comments to make about people's accents. If I knew another place had the part I needed I would of gone somewhere else. You don't talk shit about customers with other customers in ear shot. Very unprofessional.

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Richard Antongeorgi

Great service, excellent staff. Every year Tubbs had help us with used engines for our school Norfolk Technical Center (high school votech)

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Terrance Tiggle

Great customer service. Good guys to deal with.

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Kristina Follmer

Chuck is a godsend, I had to make two trips out in the same day for two different parts, he gave more than fair pricing and even made accommodations for me to pickup after hours when I got stuck in traffic coming from the other side of the water. I was sent to Tubbs on recommendation and rarely do I leave reviews, but these gentlemen gave 5 star service so I felt it proper to state so. Thank you

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David Patterson

Friendly courteous. Also let's not forget their history. I didnt like how I couldn't go on the yard anymore. But they found what I needed for cheap and did some searching. Also let me be honest I won't name where I was at. But I was out there pulling parts myself and I had my father Vietnam vet with me. It was hot. It wasn't pleasant and I don't recommend older folks going out there pulling parts when it's hot.. if I can get the same or better price and they go get it. Great. Just miss the shopping a lil

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John Widgeon

I advise anyone looking for used auto parts, look elsewhere. Customer care is not their concern, taking your money is priority number one. Brought a used transmission with a thirty day warranty, had an issue with the transmission one day after having it installed. Not going into all the details, but they did absolutely nothing to honor the warranty. As i said early, look elsewhere.

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Austin

These guys are awesome! Came in for a center console from a Pontiac G8 and they took care of me. Had to wait a bit as they were very busy but I was in and out with what I needed at a very reasonable price. I ended up coming back on two separate occasions to pick up a forgotten/missing part from the console assembly and they were very supportive, and had me in and out with the missing parts at no extra charge. These are great and knowledgeable people, would highly recommend for your used auto parts!

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Sean Rose

Great inventory,with multiple of the same vehicles to ensure that parts are available. Great staff helps you find any matching parts and suggest easy tips for novice D.I.Y auto mechanics.

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Phillip Williams

Placed my order about 9:30 and had two fenders by 10:20. Personnel very friendly and knowledgeable about parts. Price was rxcellenty as I got the color I asked for. Highly Recommend. Thanks Jeff.

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Rich Griswold

This a great establishment to conduct business with. We have gotten dozens of deliveries over the last past few years and all have been one hundred percent spot on. Great people to talk to, excellent inventory, and reasonable and fast shipping. They go out of their way to assist as well. Meredith does a fantastic job, with great communication.

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Nick Andrew

Great experience with Tubbs. Emailed and called them about a part before making the long drive to their location. I neither asked for them to hold the part for me nor gave them any credit card information, yet the part was off the car and ready to be picked up when I arrived. I'd say that's pretty fantastic customer service!

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MARK THOMPSON

My wife and I bought a Lincoln town car from tubbs about a year ago, they fixed the few things we were concerned about and gave us a great price on the car, now a year later were looking at a Chevy suburban and are excited about the deal, imagine having more trust in a scrap metal/ used parts dealer than any car dealership! Great job Brian, good honest people thanks, oh and by the way we still have the town car and love it. Mark

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John Webb

Always my #1 go to chucks the best always helping me get the parts I need

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Jacob Bishop

They were absolutely great. Called and inquired into a window for my car, told them I'd be there soon. I arrived thinking I needed to take the part off myself. I didn't. They took it off for me already and gave me a good price for it too. I'll go back again

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Tony Carthan

Had what I needed. Took longer than I was told to get it but they were really busy that day. Great price, curtious counter service. Would recommend them to anyone needing a hard to find part.

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Tim

I have been dealing with them since 1977 they have always been easy to deal with thru the years Brian and Sydney have been my contacts . price is always been very reasonable keep up the excellent work thanks Tim Lester

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Angie Long

I was treated with the utmost respect...the female who assisted me was honest, professional & courteous.. Although they didn't have what I needed she referred me 2 another place that did have exactly what I needed..."Who does that?" Tubbs did...5 stars out of 5!!

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Undefinedwitch 13

I have been dealing with Tubbs for quite some time. I usually deal with Brian on the parts counter when I go in and don't have any problems as described in some of the previous complaints. He has always been polite and helpful and if they don't have what I need he either orders it in or points me in the right direction to get it.

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Craig “craigm”

I needed a crankshaft pulley for a Dodge Dakota that was no longer manufactured. I came all the way from Williamsburg and got there almost neer closing time. They where kind enough to still go out and pull the part for me. Good price too. Grate job guys!!

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NAIKIAL

When I came into tubbs I was respectful. No one volunteered to help me, when I asked for assistance the woman ignored me. It's like they pretended I was invisible. To move forward, a man offered to help me eventually and priced a single hug cap at 50.00. When I said I'd do a price check to look around he dropped it to 35.00. Bad Quality service. Expensive Prices. And when an Asian man walked into the store they showed him the upmost respect and jumped to his needs. Unfair Treatment. I am simply giving the review of the service shown to me.

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Billy Caddy

My sunroof shattered so I had to replace it. I called several Junkyards in the area and they had it but they wanted 250.00 for them. Called Tubbs and they sold it to me for 150.00. Very fast service. Good people to deal with. Thanks

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James Stafford

Tubb's is a small locally owner vehicle yard; I was recommended this place to find some parts of Ford ambulance by the dealership citing that their time to get the part would be over a week. Tubb's pulled the part in great condition in about 20 minutes and sold it to me for less than 1/5 of the dealership cost. I will definitely return anytime I need parts quickly

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Jeremy

Their pricing is OUTRAGEOUS. $200 for a headlight assembly off a wrecked car that can be purchased brand new off Amazon for half that. $400 for a TRUNK LATCH ASSEMBLY that is $100 brand new from a dealer and $72 if you do a little searching. Don't waste your money, just do some looking and you'll find your parts MUCH cheaper elsewhere.

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steven Sifkovitz

Very great customer service skill Fast friendly and has vending machine that works and great cheap prices just like the parts prices. I recommend this to any one looking for parts they will pull it for you. Good jobs Tubbs

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Jm Mm

Stopped to make a phone call as we are not supposed to be on phone while driving and an employee in a white Lincoln station wagon nearly had a aneurysm because I was safely parked out of the way..... I used to recommend tubs for used parts but will now go out of my way to tell everyone what a douche bag the guy that works there is!

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eric harris

Best prices, helpful staff. All parts are garunteed. Call ahead and your part will be ready for pick up in about an hour! No other used part place will do that, at least that i have found.

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Robin Hinners

Junk yards are few and far between anymore. But this junk yard has inventory of every part they have. You're not allowed to walk around and pick like most junk yards. And frankly, I found their prices to be ridiculous. ie: Say you're looking for a center console lid for your 20xx Ford Xxxxx. They look up the part in their computer and then someone goes out and pulls the part for you. Sorry but $50 for a used part doesn't fly with me! Not to mention it takes away the fun of walking around "picking". I mean, suppose while walking around you might find another little piece for something else that you needed? You don't get that experience at Tubbs. I dunno, I guess if you don't care about paying a mark up on used parts because someone pulled them for you and sitting and waiting for it then this is your place. The people were very friendly and efficient. Plus they were really busy so that says something. For me, I'll stick to Pick N Pull in Virginia Beach.

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Kim Ross-Hurdle

Brian and his team impressed me so much by being anxious at 7:20 a.m. on a Saturday morning to check and make sure that the moulding strip was "the exact" on the black car door as what was on my car. It was definitely a match. I was dancing because I knew I had received "favor!" And that door is now part of my family!

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Shari Davis

Awesome staff very helpful to all Had my rim I was looking for While I waited to get it was so amazed at how helpful they were to everyone that came through the door They not only looked for the part but would also let you know where to get it if they didn’t have it Great employees and customer service I will go back if I need anything else I highly recommend this place

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Jimmy Lollar

They were great and very helpful let me check the part to see if it worked and then let me pay for it