Waterloo Auto Parts Salvage Center IA 50703

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Samantha Baldwin

My top pick for a local salvage center for used parts! As someone who works in auto repair I know buying used can be a roll of the dice, but WAP has not steered me or my customers wrong yet! They’ve always provided exceptional service and parts, called me when parts were not in acceptable condition while helping me find an alternative, and even sold me my used motor with a 6 month warranty (runs better than the original!)

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Adam Wedmore

Called the store looking for a replacement seat with a specific color and material. Tony answered the phone was friendly and able to quickly determine the part they had in stock was not a match. He immediately offered to search for the part from an outside store and found one that matched and was in perfect condition for a great price. Tony took payment and arranged for it to be shipped to the store. Three days later he called back and profusely apologized that somehow during shipping the seat was nicked which resulted in a small tear on the side. I was more than surprised when Tony said not to worry because he had already found a replacement seat for the one that was damaged in transit and had it already coming, it would just be two additional days and he would call as soon as it arrived. Two days later Tony called, said the seat had arrived, and was in perfect condition. When my wife picked up the seat the store was clean, parking was good, and two friendly guys loaded it into her vehicle, thanked her, and sent her on her way. Quick, friendly, and professional. I was impressed not only with Tony's customer service on the phone but his initiative to recognize a problem, solve the problem, and be both upfront and proactive.

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Lucas Wojo

Fair prices and great service. Pretty large selection of parts