Northside Auto Body MA 02638

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Paula Clark

I have used Northside Auto Body many times over the years. Unfortunately, I will be finding a new body shop as I had a bad experience today. I brought my 2 year old, pristine car in for some touch ups from a careless parker banging my door and a scraped mirror. The front desk girl was friendly, looked over the damage and gave me a fair price. I was horrified when I picked up the car. The paint was not the same color, it was lumpy and looked liked a child had painted the spots. There was some fast talking about the color being difficult to paint etc. No one told us this before the work was started. They knew we were unhappy and did not charge us. Now I have to go elsewhere to fix this mess. Pictures are after the paint job. Like I said, I’ve always had perfect service but I wouldn’t trust anything else being done here now. PS. Next day addition. Paint peeled off when touched. I definitely do not recommend.

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Maryna Liublinska

I can’t say enough good things about this shop. While I was on vacation on the Cape, my car was in an accident. They towed it right away and safely stored it at their location, which was a huge relief since I was dealing with stress of arranging things after the accident. What really stood out was how helpful and patient they were throughout the entire process—especially when I ran into trouble with AAA trying to get the car towed to my local repair shop. They stayed positive, kept me informed, and went above and beyond to support me during a very stressful time. I’m grateful for their professionalism and kindness.

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Kiarra Dean

Brought my car in after a mystery leak appeared in my passenger footwell - Chris took care of me super quick!! Amazing customer service, answered any and all questions, and made sure I understood what had happened and the next steps to take before I left! If I could give more than 5 stars I would! 10/10 service, will go again if my car has any problems!