Advance Auto Parts MA 01604

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Christina Chavez

My boyfriend was looking to get new windshield wipers for the impending snow storm (and desperately needed them). The older gentleman with glasses and a hat working the front counter was so generous, patient and helpful. He offered to help us install the blades and helped with the cost. What an absolute sweetheart, will definitely be back if we need additional car essentials just because of his kindness.

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Tonya Cronin

They went above and beyond to find a part for our expedition. They only had one left in stock and took 3 people to find it. Great service!!

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Petro Reshetniak

I wanted to return a car jack that I bought and never used, because it didn’t fit my vehicle at all. However, I was accused of having used it, which is completely untrue. After that, I was told that I must use the same card I paid with to get a refund. Unfortunately, my card happened to be temporarily blocked at that moment, so I politely asked to use a different card or to receive store credit instead. The manager told me that it was impossible — which is very strange, because every other store allows it, but apparently yours does not! After that, I simply left the jack in the store, said goodbye, and walked out. I had a very bad experience in this store and I am extremely disappointed. Please take action with your staff, because this kind of customer service is absolutely unacceptable.