3N Document Destruction Inc. NY 12065

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Anne Dillenbeck

Since this company was acquired by Vitalshred it has gown down hill so fast its making my head spin. No one there can answer any questions about our account and we‘ve been repeatedly hit with multiple extra fees and expenses. We have had duplicate charges that could not be resolved and just decided to pay them to avoid the hassle. the last straw was a $52 charge to pick up our empty bin when we canceled out account. Client satisfaction means exactly nothing to this joke of a company. Stay away. You’re better off buying your own shredder.

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Cat Schwartzbeck

Very disappointed in the service since 3N was acquired by VitalShred. We do a once a year bin to clean out files, and it is costing us double what it did in the past. We were actually billed more than 3 times the old amount, but after calling and identifying numerous errors in the invoice, we were able to bring it down some. Charges include a paper invoice fee, even though we were never given an option to receive an invoice by email. Fees and invoicing are very unclear.

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Laura Patalino

Many years of old documents were destroyed right before my eyes in less than 5 minutes. Having them come to my house to shred was soooo convenient!!!!! From the representative I spoke with on the phone to the representative that came out to do my shredding it was fantastic customer service. For me the convenience and the price couldn’t be better. They also have great prices for drop off to their location. I would absolutely recommend 3N shredding.