Henry's Auto Parts, LLC MA 01504

M

Mike Credit

Great service. They had what I needed. Highly recommended. I needed an 18 inch rim for my 09 Challenger

P

Paul Whitty

I bought a part from Henry’s auto parts and no fault of their own it was defective. Henry’s backed the part with their warranty, and I received a full refund. I have purchased from Henry’s auto parts in the past and will continue in future. A pleasure to do business with.

B

Blue Sky Nation USA

We purchased a used rear differential for a 2016 Mazda CX-3 from Henry’s Auto Parts for $760. It came with a 3-month warranty, and we were told it had been tested and was in good working condition. However, once we received the part, we discovered it had an internal issue with the bearing sleeve. We contacted Henry’s and explained the issue—they were polite and offered a full refund if we returned the part. Unfortunately, we had already been waiting nearly 2 weeks from the time we placed the order, and we couldn’t afford more downtime. So, we decided to open the differential ourselves and replace the damaged internal component using a part from our original unit. The part works now, but we had to put in extra time and labor to make it right. We're not asking for a full refund, but a partial refund would be fair given the situation. The staff was respectful and responsive overall, and the yard is well organized. Just keep in mind that "tested" doesn't always mean trouble-free—double-check internals right away if you're on a tight timeline.