Copart - Ionia MI 48875

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Worst Copart location we’ve ever dealt with. My driver arrived around 12 PM and didn’t leave until 5–5:30 PM — over five hours just to load two cars. The office staff were rude, unprofessional, and had no respect for drivers. Every time my driver asked what was going on, they laughed and made smart comments. One lady even said, “Well, leave and have storage,” and walked away in the middle of the conversation. The loader looked like he was drunk or high, took an extended “lunch break,” Because of their attitude and lack of organization, my driver lost hours of driving and sleep. We pick up from multiple Copart locations regularly, and this one is by far the worst. Zero professionalism, zero respect. Avoid this location if you can.

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Jake Rogers

Got a camper from here, that was a good experience. Unfortunately I didn’t realize they have been charging me a yearly membership fee of $99 dollars for the past 3 years. When I realized it went through 3 days ago I called them and asked to cancel it right away and asked to get my money back. The lady told me she would, put me on hold and then told me due to their policy they can’t. I told her I haven’t been active on my account for 3 years and she said she noticed that. Still she refused to give me a refund and so I asked to talk to her manager but he still has not called me back

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John H

My vehicle was at Copart-Ionia for 7 weeks. My first visit to make sure it was weather proofed showed me there was items missing from the vehicle. No one affiliated with Copart claimed any knowledge of where those parts were. On my second visit, with the assistance of the yard guy George, we found a missing wheel/tire combo in a discard pile. This was a new wheel/tire setup. 400 miles on it. Perfect condition that they removed from the rear seat and threw away. Matt in the office blamed it fully on the tow truck driver that brought my vehicle there. There were miscellaneous parts in the back of the vehicle that have never been found. After my insurance claim was settled, I bought the vehicle back. Still no parts that they removed. They are shady. They stole parts from my vehicle. No one cares. I’m out $600 for the missing parts. Good luck to you if you ever decide to buy a vehicle from them or get your vehicle back after a claim settlement