Barnes & Noble NY 10003

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Francine Laura

I can’t remember the last time I was in a Barnes & Noble Bookstore but I stopped in for a coffee (and to get out of the bitter cold weather) at their NYC flagship store in Union Square.<br><br>The gorgeous Queen Anne building was built in 1890 as a commercial building. It became a landmark in 1987 and was added to the National Register of Historic Places in 1997.<br><br>Unfortunately, it was vacant and derelict for many years until Barnes & Noble bought it in 1990 and renovated it.<br><br>The café is a lovely open space, serve great coffee, and play serene, classical music.

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Deanna Arias

I love taking a trip to Barnes & Noble. The staff is super friendly and happy to help. Got to have a very fun and just chill conversation with 1 staff member on the way out that even told us about a newly opened location that was closer to where we live for out convenience. The book selection is of course fantastic! Huge variety of books to suit anyone and everyone's taste.

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Emilia Muirragui

This is the biggest Barnes & Noble in the world, so I was beyond excited to visit. The selection is immense, and every floor is packed with shelves to browse through—you could easily spend hours here just looking around.<br>Unfortunately, the experience was let down by a few major issues. There aren’t many seating areas, and the bathrooms were by far the worst part of my visit. The women’s bathroom had a 20-minute line just to get in, and once inside, all the stalls were dirty, with entire rolls of toilet paper on the floor. The stall I used didn’t even have a proper lock, so I had to hold it closed. When an employee was informed, they simply shrugged it off and carried on, which was disappointing from a customer service perspective. I also can’t say the staff at the register were particularly friendly.<br>I came in expecting to love this store, and while the book selection absolutely delivered, the overall in-store experience did not.