Best Buy NY 10028

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Ana Valentin

Best buy has been one of my favorite stores to shop my electronics for over 16 years, but now them implementing free marketplace has got me chocked. Just knowing that anybody can now sale at best buy it crazy because this can lead to buying fakes, thinking it is the real thing. Be careful and look at the fine lines who is the vendor/seller, if not sell directly by best buy do not buy because you can be scammed. I don't know who told best buy that this was a good idea, if we go to you guys is because we want to a avoid the big market which is full of scammers. HORRIBLE MOVE BEST BUY. This will increase returns and lack of credibility which makes me question if you lost one of your longest buying costumer??? Who knows but all I know is that I will be doing less shopping for sure.<br>BE AWARE, PEOPLE WILL DO ANYTHING FOR MONEY EVEN COMPROMISING QUALITY AND CREDIBILITY.<br>WE DONT WANT CHEAP CHINESE GOODS, WE GO TO AMAZON, WALMART OR TARGET FOR ALL OF THAT BAD QUALITY CRAP. NOT YOU BEST BUY.<br>THE FACT THAT BIG COMPANIES ARE DOING SOMETHING TRENDING DO NOT MEAN THAT IS GOOD.<br>YOU GUYS LOST ME. I CANT EVEN EXPRESS HOW SAD THIS IS.<br>QUALITY IS OUT OF THE WINDOW.<br>Now I am being forced to buy directly from the Brand no more middle men. Bye Bye Best Buy. It was nice doing business with you.

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Lyonel Laverde

Wanted to give a special shout out to salesperson, Hazel, who got me a good trade in from an old to a newer iPad. She was cooperative, patient and helpful. I've had both good and bad service over the years at this location, but Hazel really made the visit worthwhile. I'll be back again.<br><br>I'm only posting a four-star review because this Best Buy location could be more organized and more appealing. I know a lot of these transactions are now done online, but it's good to have stores to see how these products work, especially in one's hands. Let's hope for a better 2026!

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Dawn Betancourt

Well I got to the Best Buy on 6th Ave & W 23rd St to pick up an online order. Ooops I made a mistake and it was not for this location. But the lady at the pickup counter named Natalie was extremely helpful. So I needed to let the world know!