Mr. Tire Auto Service Centers VA 22041

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Sudhish Suryawanshi

The team supervisor, Ms Theiska Alvarez, was quite patient and supportive to take care of me. She even gave me the manager’s discount to service my car. Today, I came in for a VA State Inspection and Full Synthetic Oil Change for my 2024 Kia Seltos SX.Last time, I had all my four new tires installed with wheel alignment. Next time, I’ll be coming back for the Transmission Flush service here with that special discount. I’ll definitely suggest this nice shop in Alexandria, VA for all your car services that you need. 5 star rating for Ms Alvarez and the entire staff!

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Will Burke

I had 1 tire installed at the 5610 Baileys Crossroads location because of sidewall damage on my brand new 2026 Tesla Model Y with 1790 miles to date. I purchased the tire online (Giga Tires) the tire arrived a day early, so I booked an Install for 1/19/26. The tire installation was quick. I walked over to my car to check out the new tire and noticed 2 inch long horizontal fresh scratches on the rim. I went back inside to fetch the manger to show her the damage to the wheel. I rubbed my finger across the scratch right in front of her and saw small metal flake particles The manager became very belligerent and blamed the damage on everybody accept the Pope. What the manager didn't know was that I had the same rim repaired 48 hours earlier before they installed the new tire, so the rim was in perfect condition before they put it on. (See attachments and date of repair receipt ). As I read the reviews now, I see that this happened to other customers as well. If you have non average wheels, please find another location. I wish I could give this store minus five stars. If it's not their car, they could care less. I will file a complaint and insurance claim against this company!

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G R

I had a total emergency flat tire situation and was in a complete panic when I pulled into Mr. Tire Auto Service Centers in Bailey’s Crossroads (5610 Columbia Pike). It was just an hour before closing, and I wasn’t sure they’d even be able to help—but wow, what an incredible experience! Juan went above and beyond in every way possible. He is an honorable, extraordinary person—truly one of the most professional, competent, and genuinely kind individuals I’ve ever encountered in auto service. He and the entire team graciously squeezed me in without hesitation, patched the tire swiftly right on the spot, and got me back on the road safely and quickly. This was one of the most miraculous and amazing customer service experiences I’ve had ANYWHERE. The whole team deserves the highest praise for their professionalism, efficiency, and friendliness under pressure. Hands down, this is the best location for tires and related auto-service in the country (and I’ve been to several), and it’s run by an outstanding, top-tier staff!! Special shoutout to Juan—you’re AMAZING and truly deserve extraordinary recognition!! Thank you for turning a stressful nightmare into a positive, memorable moment. I can’t recommend this place highly enough—go see them! The manager, Theiska, was on the scene and was such a kind, professional asset to the location! She was such a joy to have in the shop as well! It rekindles faith that good shops like this exist, with great staff, and remarkable humans like Juan, Theiska, and the whole staff!! Thank you so much team!! You make it happen!