Homrich's Garage MI 49001

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Laura Ross

They saved my vacation. Was all loaded up to go camping with the kids and the camper lights weren’t working. Dan managed to do a quick check and was able to fix it in about an hour. It was amazing! They are my new favorite. Quick and the cost was less than an oil change (with synthetic oil).

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Andrea Gibbs

We unfortunately had a trailer that was rear ended by another driver, and was needing a vendor in the area that offered transload. I called them, gave the photos, an idea on product/weight/case count/and on pallets and verified a cost of 3500 for all. By the end of the transload they hit us with a bill of over 10k! Not only that, but by the end of it they were not able to give us a total count of what they disposed of to provide a update of the load info to customer. Be sure to get everything you can on paper/email BEFORE agreeing to do work with them.

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Cedric Marshall

The work they did was good and no complaints on cost. They fixed the transmission drive bar. My only issues is response time when they were called after breakdown(not including wait time for prior service call) and dealing with a little rudeness from one of the staff, of which as I was walking back to my semi, he backs up his service vehicle to block me from leaving just to ask if I paid. First off, this same person unblocked my truck the night before. If I wanted to skip out on paying I had a good 12 hours to do so. Second, I already paid the bill as soon as it opened,and he saw me with the receipt stating that it was paid because he was in the garage when I paid it. The rest of the staff was friendly, but the one was kind of rude and went too far out of his way to try to cause tension. I don't know what stereotype or experience he went through, but most of us(I will put it like that) actually believe in paying our bills and don't need to be made to feel like we have to be treated like thugs. Like I said the work was good, most of the staff was friendly, one was pretty rude, he was the night prior and the morning after. Customer relations needs some work, otherwise I would've given this place more than 3 stars