Ramos Towing MI 49444

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Charles Doty

I am a mechanic that was called to repair a vehicle. After the customer trusted this tow company to bring me the vehicle and clearly stated to them that the vehicle needed to be placed in an area for it to be repaired. It was a passenger rear wheel hub that needed repair. As you can see in the photo where they placed it. After placing the vehicle down, he attempted to leave my driveway and destroyed my Fence. Attempting to free himself from the fence, he did more damage and even destroyed the lug covers on his rim. He called ASAP for a toll to remove him off of my fence so he wouldn’t do any more damage. After ASAP came I asked the tow truck driver could the other driver replace the vehicle in a more reasonable spot and was told no. He never asked me where I wanted the vehicle to be placed. He never acknowledged me the entire time he was in my yard or dropping off the vehicle until I spoke to him. Mind you he drove past the house 4 times. After freeing himself from the fence using the other tow company, he then proceeded to leave and not acknowledge he destroyed my fence. I had to call the police and make a police report just for him to come back. I was never greeted by the owner or any manager during this incident. Extremely poor service and I will never accept a tow from them ever again. 231 towing and First class bring me vehicles all the time and I never have an issue and they at least SPEAK TO ME. After everything was set and done, Ramos told me that they can either put the vehicle in a better spot or repair the fence. They gave me an ultimatum after a very poor experience. I demanded my fence be repaired because obviously lessons have to be learned the hard way.

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Dan D

This is the best towing company in town. Local family owned and 100% service oriented. Tim was incredibly kind and helpful when picking up our vehicle. He even called to advise that car was dropped off at the shop. I highly recommend Ramos Towing to anyone in need.

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Morghan Zisman

Yesterday I ended up in a ditch and Brian Rorem thankfully pulled my jeep out. Brian roremwas very kind and understanding that I've never been in that type of situation he was incredibly patient unlike the police officer that pulled up the the scene. He's got very reasonable prices. THANK YOU BRIAN FOR HELPING ME !!!