Orr Reed Wrecking Co. TX 75207

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Ry F

Customer service is extremely poor at this company. I loved this business but when a customer is disappointed in their order and asks for a refund you just need to tell them your refund policy or deny a refund instead of sending long paragraphs about business practices. This business sells antiques and salvage so to see it selling mass produced items from Temu, hobby lobby, wayfair and other retailers at a higher price is very disappointing. One item is a branch wall hook they’re selling for $15 that’s literally $5.99 at Hobby Lobby. They’re selling hinge toppers from Temu for $6.50 to $13 a piece, which is what I wanted a refund on once we found out where they came from. They also made a post about our situation on Instagram with dismissive language and used it as an opportunity to include a discount code “LIARS” for their shop which I find extremely unprofessional. We agreed we’d speak over the phone on Tuesday when they were open and yet they made the post on Monday, during their closed hours. I’ve been shopping here for years and have gone to all of their art markets. I love to support small business but I cannot condone this behavior. Take your business elsewhere as they do not treat customers with respect here.

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Richard Waidmann

We were in need of antique casement window cranks, and Orr Reed was the only place we could find that could come up with a solution. Hannah and her mother helped us, and did an exceptional job! They have an extensive inventory of antique and vintage cabinet/window/door hardware, light fixtures, etc. and it is very well organized. They were able to put together a custom solution for us at a reasonable price. If you're looking for interesting vintage or antique hardware, Orr Reed is the place to go in DFW!

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Jeremy Smith

OMG! This place is an absolute treasure, literally! If you are looking for something a little bit different for your home and have the time to invest in the hunt (plan no less than an hour), you will find more than you bargained for. Be sure to ask for the “first timers rundown”, that alone is worth the trip.