Prock Automotive TX 79410

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Trisha H

I'm new to Lubbock and finding a trustworthy mechanic can be so stressful. These guys got my truck towed in promptly and fixed up in no time. Price was fair, also. They even changed my blinker bulb as an extra! I'm so glad to have found my new go-to mechanic!

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Joelle Tindal

If you're looking for a reputable, honest, and communicative mechanic in Lubbock, look no further than Prock Automotive! I'm a bit of a hypochondriac when it comes to my car, and brought it in over a small noise that it had started making. The first time I brought it in, they fixed my A/C up (for a reasonable price) since it hadn't been functioning at 100%, but the noise was still there. Brought my car back in to have it looked over more thoroughly; after inspecting the underside they adjusted my brake pads, but couldn't find anything to be concerned about! They returned my car to me free of charge, despite taking out time to replicate the sound I had noticed, check for any visible issues, adjust what they could, and test it again to ensure that the adjustment helped. My car had to be kept at the shop for a couple of days due to the volume of jobs they had, but they still took time to get my car looked at as quickly as they could! I greatly appreciate their communication with me, as they kept track of the status of my car and happily gave me updates each time I called about it. I was worried that calling each day would be bothersome, but I was always met with friendliness and knowledge about what exactly had been done with my car since the last time I called. I will be coming back after this experience, not just for the honesty they approached the job with, but also for the excellent customer service!

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Andrea TX

They are the best mechanic we've found in Lubbock! It's been difficult to find a mechanic who services foreign cars in Lubbock. We've used them twice now, and they've been responsive, honest & reasonable in pricing. My only regret is that we didn't find them sooner.