O'Reilly Auto Parts TX 77590

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Diana Orozco

If I could give no stars I would. Horrible customer service. The guys in the back counter made a comment about my son being autistic we let it slide they kept laughing at my son as we were in line when my husband approached all of them the main one who made the comment walked to the back when he got approached of the situation but it was all laughs and giggles for my sons stimming what kind of company are you guys running freaking ridiculous wait till corporate finds out.

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Jordan Vela

Went to pick-up a part. The staff was very helpful. Unfortunately the part was lost. The part was pulled for me to pickup but the staff couldn't find it at first. Several other members helped to locate the part. But their attempts were in vain. So, they told me they could have one shipped asap for no additional charge or refund the oder. Until the manager stepped in for one more final check. With in a minute, he found it! Then they apologized for the inconvenience and got me on my way. This is my go to part store. Great team work, excellent knowledge and experience.

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KEVIN SCHINESTUHL

I just love how they park their fleet vehicles in front of the store taking up all of the disabled spaces. Luckily there were two open spaces in front of the residential side last time i went but none on the commercial side. As a disabled vet it makes it inconvenient as I have trouble walking distances sometimes, but as long as their employees dont have to walk a few extra steps who cares right? Also was sold an antifreeze with a broken seal and when i went to exchange it for another they wouldnt. I don't know if it was tampered with but they didn't care.