AAA Virginia Beach Insurance and Member Services VA 23462

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James Howell Jr

Great experiences with AAA through the years.We have been members for 43 years. Had a flat tire today and got exceptional service and then had the vehicle towed. Service technician found a problem with spare tire and saved us from additional problems. Two thumbs up!!

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Kimmi M

After almost a decade with triple a im going to have to cancel. They told me this morning they don't cover stuck vehicles. I said well you'd tow it for other reasons you can't just tow it out of this stupid parking spot? She's like no somethings gotta be wrong with it and it has to be going somewhere else. So im on my way to disconnect the starter and call em back and have it towed as far away as I can and still be in range just to waste their gd time.<br><br>And it's absolutely ridiculous that the only response they give is that 'this location didn't do it'. It's your company, and your policy. Duh..not removing my honest review of your company. It'll repost it for all your locations.

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Li Lister

I am livid! If I could give 0 stars I would! Last month I called to inquire about obtaining auto insurance from you all and I spoke with Sergio Salazar at the Tidewater branch. U ended up not going through with the plan because the quote was higher than my current insurance plan. My mother and I share a AAA plan, and now when I tried to use roadside assistance I am told that my plan has been cancelled. I NEVER REQUESTED A POLICY CANCELLATION! we have been members for 33 years! My mother just renewed our policy too REFUND!