Morales Mobile Repair TX 78040

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TX 22

Asked for a service at home. Was told they do provide this service. I called since early this morning and was told someone would come by. I sent my address and asked what the ETA might be, no response. hours later, still no response. I tried calling them back, no answer. I finally just decided to cancel my request for them to come. Since he did not answer my call, I texted him to let him know I wanted to cancel. After not answering my calls or texts all day, to this message he did almost immediately reply. His response was, "thanks for letting us know". No apology, no attempt to rectify the situation. I can understand if they are busy, just let a person know, and not have someone waiting all day with no idea of when they will be showing up on my only day off this week. I would've been willing to work with them to re-schedule for another day. Very dissatisfied. And I was very hesitant to contact them because of the bad reviews but decided to give them the benefit of the doubt. My mistake.

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Jessica Alexander

I needed my water pump changed which included my crankshaft and my serpentine belt and my timing chain and now my check engine light is on with a message stating that my timing chain is off after he's done the work and I've paid for him to do the work now he's refusing to answer my text messages and my phone calls

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Aleksei Alv

Thank you, guys. After my call when my box truck broke down, you arrived within an hour and fixed it. To be honest, it was a bit expensive for me, but the price included your trip to the store for the necessary parts. The most important thing is that you did the job quickly and with good quality. Three hours after the rollers and belt broke, I was back on the road. I’m very satisfied with your service