Brandon's Auto Repair & Diesel Service TX 79424

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Charles Harman

Almost two years ago now I lucked into a low-mileage 2014 Lexus CT200h. I figured I could always take it to the dealership for maintenance work if I wanted to be bent over a barrel, but the idea did not appeal to me in the slightest. So I found Brandon’s Auto Repair Shop here in Lubbock. They came with good reviews. They did a great job making sure my new-to-me car was good to go. My Lexus CT runs great. It is the nicest car I have ever owned. Recently it exhibited a few signs that the 12V battery was starting to slip. As best I can tell it was the original 12V battery, so I started doing research. I found the right battery through Costco at costco.com (if you are in need of a 12V battery you should look there for the Interstate batteries they sell). Now Costco does not handle battery installation these days, so I took my car back to Brandon’s to get the battery replaced. I scheduled the service with then ahead of time and I was in and out in less than an hour. And as my 2014 CT is past due timewise for some maintenance I asked for a quote. For engine coolant, hybrid inverter coolant, brake flush, and front and rear brakes the quote came back at less than $1700. That is for piece of mind for the next decade and 100,000+ miles. This is an incredibly fair price. I will get a quote from the local Toyota Dealership (a Lexus CT is a Gen 3 Prius under the body of a Corolla Hatchback) because Lexus will charge too much just for being Lexus. I have a new-to-me 2019 Honda Passport that Brandon’s will be doing the work on too. They have been honest with me; I can ask for nothing less. Brandon’s does great work for a great price. Let them work for you.

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Brian Hall

Brandon's Auto Repair had my truck for THREE years, that's right three years. After spending over $8,000 dollars on the engine which was mid-diagnosed the first time, they finally got it back to me. This last problem lasted 8 months, as they got my approval to fix the 'new' problem in November of 2024. Upon picking it up, I drove it 78 miles and got stranded in Lamesa. 78 miles and now have to tow it back to this shop. Terrible, terrible!!!!! Needless to say, worst experience ever.

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Pris Love

Absolutely save your time, energy, and money!!! This place will confirm appointments via text 30 minutes beforehand and then be closed upon arrival. I got a lifetime warranty on my service which they came up with every bogus excuse to not honor. They are cheats basically crooks with the way their handle their business. I warn you to not do business with them and I’m not the only one, read all the reviews… car fax reviews, yelp reviews, google reviews… you will soon learn this is not the car shop to use! The worst!