Auto Surgeon Inc MI 48912

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Steve Ferguson

We took an old 2008 Honda Pilot--that our daughter depends on for driving around MSU--in for an overheating issue. Being unable to get out there during the day, we appreciated that they had a drop box so we could come out in the evening to bring the car over. Early the next day we had a _very_ thorough diagnostic of the vehicle, far more than we've seen from any other auto shop. Quite impressive. They gave us a quote for the repairs and, while they weren't cheap, they were also within reason for what was needed, and we were more focused on quality repairs that we wouldn't have to keep dealing with callbacks afterward. They turned around the repairs in a day and having had the vehicle back for a day, so far so good. It's running great and sounding better than it has in a while. Based on our experience so far, we would definitely return. We would recommend Auto Surgeon for any parents whose kids are driving "seasoned" cars on campus at MSU, and need to occasionally deal with repairs remotely. They were very easy to work with. At this point, our Pilot is practically a family heirloom, and they took good care of it.

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Janice Heck

We’ve been bringing our cars here for several years now, and there are certain things that you will receive every time you go there: You will always get an honest and fair assessment of the issue. You’ll get an honest and fair cost assessment, and you always get a great result. Although my Husband brings his car here, I can tell you, that as a woman, you can trust them to tell you the truth. They won’t try to scam you or take advantage of you; you can feel completely confident in what they tell you is needed. I also need to give Jake an extra thumbs up. When I decided to get a new car, Jake took the time to research the cars I was interested in, giving me his professional opinion on the high points and the not so high points on each vehicle. He provided me with the information I needed to make a truly informed decision, and I tremendously appreciate that!

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Steve Petrovich

Contacted Auto Surgeon for an inspection on a used car that we were buying. The shop was very accommodating with fitting me into their schedule. The inspection was very detailed and the results that were sent electronically were thorough and easy to understand. I was able to speak with the shop manager and the mechanic about the results of the inspection and they helped clarify some details. Being from out of town, I may not have an opportunity to revisit the shop, but if I lived in Lansing, I would certainly be back. Attached are just a few screenshots from the website where some of the many details that were included on our inspection.