O'Reilly Auto Parts CO 80863

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Tracey B

Update March 2024: OKAY this store has redeemed itself and is a FULL 5 STARS!!! Excellent excellent staff and customer service! Past Reviews: They are great with getting the needed parts delivered to Woodland Park very quickly, their prices are fair, and the employees are very helpful when you call or are in the store. Update January 2023: The customer service has greatly declined here. When you order parts that come up from Colorado Springs they may arrive that day, the next day, or 3 days from now....and this location does not call you anymore to let you know the part is in. There are a few employees that just blantantly ignore you, and I don't want to say it's because I am a woman....but can't help but feel that way. They seem surprised I know car parts, and tend to dismiss me. The only employee I have consistent quality service from is Shawn/Sean....we talk about Ford trucks and parts! He is very helpful and responsive! Updated May 2023: Well...Anthony the manager restored my faith in this store and rating went from 3 to 5 stars! Kudos Anthony! He was patient and made sure I got exactly what I came for. In addition, he was very polite and professional and was handling 3 customers at one time, and still managed to be attentive to all! Updated July 2023: Have to say that this location has renewed my faith in them! Customer service had really started to dive there for awhile, but things have changed....for the good. They call when parts come in that have been ordered, they have people willing to help find parts in the store, and attitudes are much improved! Update August 2023: I wish this location was more consistent. There are times this place is very helpful and the staff are great, and there are times that the staff are just rude and dismissive. This past visit was the rude and dismissive with Anthony, manager. Please don't talk to me like I am an idiot because I don't know the layout of the store. Update April 2024: Everyone at the store right now is AMAZING! From Anthony to Devin to Tristan, Christian, and Emily! The staff are wonderful and so helpful! Our go-to place for car parts!!!!!

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Tom Mcclelland

Thanks to the kind and professional staff it O’Reilly’s auto parts in Woodland Park Colorado, I can continue my trip in this snowy freezing weather because they came and fixed my windshield wiper and “no charge”. It’s why I’ll always come back when I need something at O’Reillys!!! Thank you, staff so very much!

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Lauren Martin

Aaron helped me with choosing windshield wipers for my RV. I had already been to an RV supply store, where they were unable to find the right wipers. Aaron looked at the one from the RV and immediately knew which ones to get. Then, he knew all about the best product for bonding metal to metal. Don't let his youth fool you; he knows his stuff! Super helpful and pleasant. Ultra professional and is O'Reilly's best foot forward.