Future Auto Repair LA 71111

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preston larsen

*Update At Bottom* Typically I do not leave reviews (good or bad) but I figured this one was needed. To start I am Active duty and have been working on my project car for 3 years while stationed here. I brought my project car to this shop to get the AC comp replaced and a transmission issue diagnosed and possibly fixed. The front staff were very helpful and attentive. It turned out that the shop didn’t work on modified vehicles which if fine (I should have called ahead of time to check). They did agree to evacuate my refrigerant so that I could just replace the AC Comp myself. When I went to load it on to the car hauler. It started smoking, intuitively I turned it off opened the hood and smelled for the issue. After about 3 inhales I realized I was breathing in refrigerant that was burning on my headers. There was refrigerant all over my engine bay, even on the passenger side. The cap to the line they evacuated from was not even put back on, it was just sitting there in the engine bay. I paid roughly $260 for refrigerant to be sprayed all over. I figured I’d be a nice guy and not evacuate Freon into the atmosphere but it seems like whatever mechanic that preformed the service did it for me. I understand that the car looked a little rough (project car). But the same standard of work should be applied to all. When I have used this shop before (formerly Benton auto repair) they could have charged me for work that didn’t need to be done, but they didn’t. I believe they are honest people, I think I just got the bad mechanic. Update* The owner called and apologized for the mistake in service and made clear that the work that was done is not their standard. He offered to make it right with a complimentary refrigerant recharge. This does seem to be a specific mechanic issue, not indicative of Future auto’s workmanship. As I mentioned before these seem to be honest people that take pride in their work and business. For that I will give 4 instead of 2 stars.

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Maria Trevino

Everything went smoothly! I am super happy that we decided to go the route we did. I believe our truck has plenty of life left in her. Ty so much for everything you all did. Ty Landon for always communicating with me on how everything was going I really do appreciate everyone. The whole experience was great. I am definitely bringing our other vehicle to y'all to take a look at. Thank you again and y'all have a blessed day.

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Lisa Mcguffee

Future went above my expectations. Everyone was helpful, friendly, and very informative. Which helped me make the financial decision to purchase a new vehicle and not sink my money into a vehicle with 160,000 miles. I was at Future on Friday. Saturday, I was at Holmes Honda? Thank you for going the extra mile and helping me make the best decision for me. I have told everyone at work how amazing you are, and I will tell all that will listen.