Riverside Towing LA 70802

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S. Marie

If I could give a 0, I would. Very rude and unprofessional. When is it ever ok to yell at customers. I see many reviews of Amy's rude and unprofessional behavior. She also charged an extra fee just because she wanted to. Guess the company doesn't care. Sad

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Joanne C

This is my second time dealing with Amy. Both times previously over phone and this time in person both times she was very polite and helpful! This time I was waiting my turn I noticed immediately not everyone is nice to her. Just Immediately getting loud and being disrespectful with her. She was at getting screamed for several minutes from the young man and young lady in front of me. All due to the state laws that the company has too follow. I will say that after a couple times of her asking them to stop cussing at her. It was at that point she did get stern and demanded respect. But nothing out of line like the reviews I read suggest. Especially considering what they were saying to her. After all that chaos when it was my turn she treated me kindly and with respect from first words spoken and I did the same. She answered all my questions and never got rude. She showed me video of car parked wrong because my daughter thought she was in a visitor spot. She was not lol I had to wait for the keys to get dropped off to me and I witnessed a couple more interactions with customers and she was nothing but nice and they were too. I was mad about my daughter being towed but in the end it was her fault. I went straight back to apartments and the signs are clear visitors park in visitor spot and the spots definitely have visitor marked on ground. From my perspective it is the perfect example of treat someone how you want to be treated no matter the situation.

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Jessica S

Not a bad experience! Amy was nice and helpful. But I will say the process is very aggravating if you don’t own the car. The laws are ridiculous even if your parents own the car. Amy helped explaining the laws and the release process.