O'Reilly Auto Parts LA 70454

C

Christie Penalber

I had my things to purchase and walked to the counter to pay. The man got on his computer to help a guy that went down the isle. Then proceeded to help him instead of checking me out. I git pissed off and walked out the store. Knowing he should have helped me first.

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Buster Matthews

I usually go there first as they seem to have the best prices and are very helpful when you need it.

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Gadget The Handyman

I purchased this soldering iron and it worked 2 times, just enough for me to use the very small little coil of solder that came with it. It was maybe 6 inches long if stretched out. When I went to use it the 3rd time only 2 days after purchasing it, the iron wouldn't get hot anymore. I used fresh batteries also but couldn't get it to work. Since it has 1year warranty on front of the package and it was not abused and clearly something broke inside the item, I went to return it with the original packaging and receipt. I explained the problem and the employee started examining the package very slowly from all angles and periodically lookedat me as if to examine me also as he questions my explanation as he acted like he didn't want to refund the purchase. He says"It got hot because the tip is colored" as he points to it. "Yes it worked twice" I said again. "Where's the solder it came with?" As he points to the word on the package. By now ptsd and ied is taking over my thoughts and I said I think I left it on my desk, I didn't remember that I used the tiny example it had with it. "Well see if you can find it and come back" he said. Now I live 30 mins from the store and I wasn't able to return the product bc the 6 inches of solder wasn't in the package. It has a 1 year warranty and I don't think that using the bonus solder should void the warranty and prevent refund of a defective item.