German AutoTech MA 01913

L

Laurie

Today (the day after Thanksgiving) I had a flat tire that wouldn’t inflate. I called and was told to come directly over. They took me in immediately, and found a slit in the tire. It was patched so I was ready to go within about 15 mins. I really appreciated them taking such good care of me. They’ve earned a new customer!

C

Curtis Hadley

Our daughter lives in a Boston burb near NH and we've found a shop I would trust with my wallet and my BMW even 850 miles away... This summer she had a serious failure which dictated a trip on a roll-back for evaluation. After a day or 2 of extensive diagnosis, they found that it had a failed turbo with an impeller making very minor housing contact (only at temp). Turbo replaced as well as some other needed work and she was out-the-door at a cost MUCH LESS than the local dealer (who thru this service we STRONGLY SUSPECT was NOT changing oil as requested as the oil was broken down and led to a low oil-pressure) who we now will NEVER TRUST. Jack the owner went out-of-his-way during this process and even gave me his cell in the event that we needed anything. Subsequent visits have only made this Dad & gearhead trust and love him more. Yes he's a New Englander - duh. Understand him, work with him, and if you can't trust him and his shop it's likely YOUR issue and not his! Oh - he also has a guru of a ECU / computer / electrical tech who also teaches at MIT. He's got talent here who can flat be trusted.

E

Edin Vukicevic

I dropped my car off and got it back exactly how I wanted it to look. Damon and his team kept in touch with me even though I was on a different continent with a 7 hr time zone difference. I had received 4 quotes from 4 different shops ranging from $1500 to $2200 and this was just for labor to install springs. When I told the owner he came to the rescue and gave me a realistic price which was just under a grand. Thank you for being honest and doing great work. I will be back.