Essex County Auto Repair MA 01949

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R H

Had springs and shocks replaced on all four corners of my 2013 Lincoln MKS, all genuine Ford parts, no cheap knockoffs. They being busy, were upfront with telling me it may be more than a day in completion of the job but with the loaner they offered, it was no problem. Not my first time with this company, won’t be the last. Highly recommended.

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Lunica

I brought my car to Essex County Auto Repair because I was told that I might be having transmission issues. I had already gone to another mechanic first, and honestly, I left feeling like they were just trying to take my money. From the moment I arrived, the experience was completely different. Anthony took the time to explain everything in detail and walked me through what was actually going on with my car. You can genuinely feel the honesty, no pressure, no scare tactics, just clear and professional communication. It turned out it was NOT a transmission issue at all, which saved me a lot of money. I’ll definitely be coming back. Highly recommend this place if you’re looking for honesty, knowledge, and great service.

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Julie Knight

Over the past two years my truck has been experiencing sudden engine power interruptions and intermittent starting issues. After going to Chevy multiple times, two typically reputable mechanics and spending over $1000 on starter & battery replacements and ground investigations I was at my wits end. Not to mention being without a vehicle formy long commute to work everyday. I decided to research local repair shops. Essex County Auto Repair is excellent at troubleshooting and reading diagnostic code. The staff took the time to investigate the issues and narrowed the issue down to a faulty ignition switch causing the intermittent starting issues and corrosion in the fuse box creating the sudden engine failure issues. For under $1000 my truck is repaired and I am more than satisfied with the quality of service. Thank you Essex County Auto Repair for your excellent service!